Daniel Victoria
Los Angeles,CA
Summary
Well Developed and Professional Demeanor during high tense situations.
The Food4less was inner city Los Angeles which was welcomed to rather unwelcoming encounters yet perseveres through without causing conflict to escalate.
A Headworker at heart which also is semi-bilingual in English and Spanish ( Which means I understand Spanish just not very fluent speaking it, aka a no sabo kid ).
Able to show great patience and natural kindness that aims to show inspiration in other do strive to be better.
Overview
3
3
years of professional experience
Work History
Sales Associate
Savers Thrift Store
08.2024 - Current
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained organized sales floor through effective merchandising strategies.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to meet daily sales targets.
- Participated in training sessions to develop product knowledge and sales techniques.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Associate
Food4Less
03.2023 - 07.2023
- Assisted customers with inquiries, providing product information and ensuring a positive shopping experience.
- Collaborated with team members to organize merchandise displays, enhancing store layout and customer navigation.
- Trained new employees on store policies, procedures, and customer service expectations to promote team effectiveness.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Education
High School Diploma -
Nava College Preparatory Academy
Los Angeles, CA07-2022
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Problem-solving
- Excellent people skills
- Goal oriented
Timeline
Sales Associate
Savers Thrift Store
08.2024 - Current
Associate
Food4Less
03.2023 - 07.2023
High School Diploma -
Nava College Preparatory Academy
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