Daniel Vidana
El Paso,TX
Summary
Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 8 years of management performance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Area Manager
Brand X Hydrovac Services
02.2015 - Current
- Increased team productivity by streamlining processes and implementing more efficient systems.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Collaborated with sales teams to create effective strategies that drove revenue growth consistently over time.
- Negotiated contracts with vendors to secure favorable terms that benefited both parties involved.
- Oversaw inventory management, reducing costs through accurate forecasting and strategic purchasing decisions.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Brought in exceptional candidates to boost team productivity and operational efficiency.
- Reduced accident rates with consistent monitoring of employee compliance to safety protocols.
- Ensured adherence to OSHA regulations, leading to a safer work environment for all employees.
- Conducted regular safety audits, identifying potential hazards and implementing corrective actions promptly.
- Streamlined accident reporting procedures, resulting in more accurate data for analysis and prevention efforts.
Dispatcher and Operations Manager
Brand X Hydrovac Services
02.2012 - 02.2015
- Improved response times by efficiently prioritizing and dispatching emergency calls.
- Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Directed dispatching, routing, and tracking of 20 fleet vehicles.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Field Tech
Badger Daylighting
02.2010 - 02.2012
- Enhanced customer satisfaction by providing efficient and Safe hydrovac Services.
- Run and Operate Hydrovac Truck
- Delivered precise measurements for projects using advanced survey tools, aiding accurate construction plans execution.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Assisted in training new hires on company protocol, increasing overall productivity within the department.
- Performed preventative maintenance tasks on schedule basis which resulted in increased lifespan of equipment.
- Communicated with customers to provide updates, gather information and resolve issues.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Delivered high-quality work by diligently following standard operating procedures.
- Utilized safety practices with no complaints or accidents.
Education
High School Diploma -
El Dorado High School
El Paso, TX05.2008
Skills
- Relationship building and management
- Business development and planning
- Order Management
- Controlling costs
- Operations Management
- Employee Scheduling
- Quality Assurance
- Talent review
- Goals and performance
- Business Development
- Customer Relationship Management
- Sales expertise
- Operations
Additional Information
Class B Commercial Drivers License
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Certification
- H2S Awareness
- First Aid and CPR
- Safeland
Timeline
Area Manager
Brand X Hydrovac Services
02.2015 - Current
Dispatcher and Operations Manager
Brand X Hydrovac Services
02.2012 - 02.2015
Field Tech
Badger Daylighting
02.2010 - 02.2012
High School Diploma -
El Dorado High School
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