Daniel Villa
T's Collectables
Rosenberg
4
years of professional experience
Detail-oriented logistics leader specializing in shipping and order fulfillment. Known for strong problem-solving skills and a commitment to team development, ready to optimize shipping operations and elevate customer satisfaction.
Work History
Head of Shipping
2 Years- Developed and implemented efficient shipping processes to improve operational workflow.
- Managed shipping logistics to ensure timely delivery of products.
- Coordinated with vendors and suppliers to optimize cost-effective shipping strategies.
- Oversaw inventory management and stock levels to prevent delays in order fulfillment.
- Trained staff on best practices for handling shipments and maintaining safety protocols.
- Established performance metrics to monitor shipping efficiency and address operational challenges.
- Coordinated international shipments, navigating complex customs requirements to ensure timely delivery while minimizing delays or penalties due to non-compliance issues.
- Enhanced customer satisfaction with proactive communication and timely issue resolution.
- Managed a team of shipping professionals, providing ongoing training and performance feedback to foster growth and development.
- Pulled, verified, and packaged items for shipment.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Conducted research to address shipping errors and packaging mistakes.
Team Member
1 Year 8 Months- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Collaborated with team members to streamline processes and enhance operational efficiency during peak hours.
- Trained new employees on food safety protocols and company standards, fostering a knowledgeable workforce.
- Managed inventory levels, reducing waste through effective stock rotation and timely replenishment.
Education
Bachelor of Science - Biology
Skills
Logistics management
Shipping procedures
Order fulfillment
Attention to detail
Multitasking Abilities
Inventory management
Problem-solving
Team leadership
Collaboration
Customer service
Timeline
Head of Shipping
T's Collectables
07.2024 - CurrentRead More
Team Member
Taco Bell
10.2022 - 06.2024Read More
Wharton County Junior College
Bachelor of Science from Biology
Read More