Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Daniel Villagran

El Cajon,CA

Summary

As an experienced AM Stocker Lead and AM Produce Lead with almost five years of experience in the retail industry, I have a proven track record of success in managing and leading teams, overseeing inventory management, and achieving sales targets. expertise in merchandising, food safety, and customer service has enabled to build strong relationships with customers, vendors, and team members, resulting in high levels of engagement and performance. ability to analyze and interpret data, delegate tasks, and make informed decisions, I have successfully driven sales and profitability while maintaining high levels of quality and service. I am highly adaptable to changing priorities and demands, able to think creatively and strategically, and able to communicate effectively with all levels of the organization. As a dedicated and passionate retail professional, I am committed to fostering employee development and growth, promoting a culture of teamwork and collaboration, and delivering exceptional customer experiences.

Overview

9
9
years of professional experience
1
1
Certification

Work History

AM Produce Lead

Sams Club
07.2021 - Current
  • Transitioned to the role of AM Produce Lead, overseeing daily operations of the produce department and learning to manage a team of associates effectively.
  • Collaborated with the previous AM Produce Lead to learn about ordering and receiving produce shipments, maintaining accurate inventory records, and monitoring inventory levels to ensure adequate stock levels to support sales.
  • Worked closely with the previous AM Produce Lead to learn about maintaining the cleanliness, organization, and safety of the produce department, including proper temperature and humidity levels, disposing of expired or damaged products, and following food safety protocols.
  • Shadowed the previous AM Produce Lead to learn about collaborating with other departments, such as sales and merchandising, to develop and implement promotional activities and ensure that the produce department meets or exceeds sales and margin targets.
  • Analyzed sales data and customer feedback to identify opportunities to improve the department's performance and customer satisfaction, presenting recommendations to management and achieving a 90% implementation rate.
  • Collaborated with the team to develop a culture of teamwork and collaboration, maintaining a positive and professional demeanor, encouraging high levels of engagement and performance, and providing feedback and recognition.
  • Communicated effectively with team members, management, and customers, providing updates on the department's activities and responding to inquiries and concerns.
  • Aspired to become a manager in the future, seeking opportunities to learn and develop the skills necessary to lead a team effectively.

As a new AM Produce Lead, I am committed to learning and growing in this role, leveraging my previous experience and the support of the team and management to achieve success. I am excited about the opportunity to develop the skills necessary to become a successful manager and to contribute to the success of the company.

AM Stocker

Target
09.2019 - 01.2021
  • Led a team of stockers in a high-volume retail environment, managing inventory levels, and ensuring timely and accurate stocking of merchandise.
  • Trained and coached team members on proper stocking procedures, safety protocols, and customer service standards, resulting in a 20% increase in productivity and a 10% decrease in inventory discrepancies.
  • Monitored inventory levels, placing and receiving merchandise orders, and maintaining accurate inventory records, resulting in a 15% reduction in out-of-stock items and a 5% increase in sales.
  • Ensured a clean, organized, and safe stockroom, adhering to company policies and procedures, and ensuring that all merchandise was properly stored, labeled, and secured.
  • Collaborated with other departments, such as sales, operations, and merchandising, to coordinate stockroom and sales floor activities and resolve any issues that arose.
  • Analyzed inventory levels, identified opportunities to improve inventory management practices, such as reducing shrinkage and improving forecasting accuracy, and presented recommendations to management.
  • Fostered a culture of teamwork and collaboration among team members, maintaining a positive and professional demeanor, encouraging high levels of engagement and performance, and providing feedback and recognition.
  • Communicated effectively with team members, management, and customers, providing updates on stockroom and sales floor activities and responding to inquiries and concerns.

AM Stocker Lead

GTM
01.2016 - 03.2018
  • AM Stocker Lead position responsible for leading a team of stockers and ensuring the timely and accurate stocking of inventory in a retail environment
  • Supervise and train staff to ensure that they understand the proper stocking procedures, safety protocols, and customer service standards
  • Monitor inventory levels and work with management to order and receive merchandise in a timely manner
  • Maintain accurate inventory records and perform regular cycle counts to identify discrepancies and implement corrective action
  • Ensure that the stocking area is clean and organized, and that all merchandise is properly displayed and priced
  • Identify areas for process improvement and work with management to implement changes that increase efficiency and productivity
  • Communicate effectively with team members, management, and other departments to ensure that all stakeholders are informed and aligned on stocking activities
  • Maintain a positive and professional attitude and foster a culture of teamwork and accountability among the stocking team
  • Adhere to all company policies and procedures, including safety protocols, and encourage team members to do the same.

Education

GED -

Cuyamaca College
El Cajon, CA

No Degree - Cognitive Psychology And Psycholinguistics

Grossmont College
El Cajon, CA

Skills

    AM Stocker:

  • Ability to lift and carry heavy objects
  • Strong attention to detail
  • Knowledge of inventory management principles
  • Familiarity with retail store operations and procedures
  • Good communication and customer service skills
  • Ability to work independently and as part of a team
  • Physical stamina and endurance
  • Adaptability to changing priorities and demands
  • AM Stocker Lead:

  • Leadership and supervisory skills
  • Ability to delegate tasks effectively
  • Experience with scheduling and managing employees
  • Strong problem-solving skills
  • Ability to analyze and interpret data and reports
  • Knowledge of merchandising and sales techniques
  • Strong communication and interpersonal skills
  • Ability to motivate and coach team members
  • AM Produce Lead:

  • Knowledge of produce types and varieties
  • Familiarity with food safety regulations and protocols
  • Experience with ordering and receiving produce shipments
  • Understanding of inventory management principles
  • Ability to maintain proper temperature and humidity levels for produce storage
  • Strong customer service and sales skills
  • Ability to collaborate with other departments and team members
  • Leadership and management skills for overseeing a team of associates

Certification

Forklift driver

Languages

Spanish
Native or Bilingual

Timeline

AM Produce Lead

Sams Club
07.2021 - Current

AM Stocker

Target
09.2019 - 01.2021

AM Stocker Lead

GTM
01.2016 - 03.2018

GED -

Cuyamaca College

No Degree - Cognitive Psychology And Psycholinguistics

Grossmont College
Daniel Villagran