Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daniel Villeda

North Hollywood,CA

Summary

Customer-focused client services professional with a strong commitment to delivering exceptional customer service and building lasting relationships. Skilled in addressing inquiries and resolving issues promptly to ensure a seamless experience. Passionate about understanding client needs and providing tailored solutions that enhance satisfaction and foster loyalty.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Consultant

Honda
North Hollywood, CA
05.2024 - Current
  • Successfully generated and closed sales by providing tailored solutions based on customer needs and preferences.
  • Conducted engaging vehicle demonstrations and test drives, showcasing the features and benefits of vehicles.
  • Developed a strong understanding of financing options, guiding customers through the purchase process for a seamless experience.

Crew Member

Trader Joe's
Studio City, CA
04.2017 - 05.2024
  • Processed customer orders and payments swiftly using the register, ensuring precise cash handling and daily balancing to maintain financial accuracy.
  • Managed inventory effectively by ordering appropriate quantities for specific store sections, optimizing stock levels to meet customer demand, and minimize waste.
  • Worked collaboratively with team members to ensure a welcoming atmosphere and seamless customer experience, contributing to a positive store environment.

Client Relationship Consultant

U.S. Bank
Hollywood, CA
09.2022 - 10.2023
  • Delivered exceptional service by assisting clients with check ordering, payment stopping, and conducting thorough fraud prevention investigations.
  • Cultivated strong client relationships through outstanding interpersonal and communication skills, ensuring high levels of satisfaction and loyalty.
  • Processed auto financing loan applications with meticulous attention to detail and accuracy, ensuring compliance and efficient turnaround times.

Education

High School Diploma -

Providence High School
Burbank, CA
06-2018

Some College (No Degree) - Communications

Pasadena City College
Pasadena, CA

Skills

  • Bilingual: Spanish
  • Customer Relationship Management
  • Effective Communication
  • Problem-Solving Skills
  • Financial Product Knowledge
  • Time Management

Certification

  • Car Sales Occupational License

Timeline

Sales Consultant

Honda
05.2024 - Current

Client Relationship Consultant

U.S. Bank
09.2022 - 10.2023

Crew Member

Trader Joe's
04.2017 - 05.2024

High School Diploma -

Providence High School

Some College (No Degree) - Communications

Pasadena City College

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Daniel Villeda