Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Daniel Wagner

Chicago,IL

Summary

Proven leader and Red Cross-certified lifeguard, adept at enhancing safety and performance at Joliet Avery Family YMCA. Excelled in reducing workplace accidents and improving staff performance through effective management and targeted training. Skilled in fostering teamwork and collaboration, demonstrating exceptional problem-solving abilities and customer service.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Deck Supervisor

Joliet Avery Family YMCA
08.2023 - Current
  • Handled problems, questions and complaints brought to me by both my coworkers and patrons.
  • Managed my fellow lifeguards to ensure that everyone was doing their job and keeping the pool safe to the best of their ability.
  • Effectively ensured the safety of patrons and swimmers within the aquatics department through lifeguarding.
  • Documented and reported safety-related concerns or incidents.
  • Kept operations in compliance with applicable local, state and federal safety regulations.
  • Managed emergency situations effectively, executing contingency plans swiftly to minimize disruptions in normal operations.
  • Increased staff retention through regular training, performance evaluations, and targeted feedback sessions.
  • Reduced incidents of workplace accidents by enforcing strict adherence to safety guidelines and protocols.
  • Oversaw proper handling, storage, and disposal of hazardous materials in accordance with relevant regulations and company policies.
  • Facilitated smooth transitions during shift changes to maintain seamless continuity in pool operations.
  • Performed daily log updates and generated reports for supervisors.

Aquatic Instructor

Joliet Avery Family YMCA
07.2022 - Current
  • Ensured compliance with industry safety standards through ongoing staff education on emergency response procedures, risk management, and facility maintenance protocols.
  • Enhanced swimmer performance by implementing tailored aquatic training programs for various skill levels.
  • Developed individualized swimming lessons for diverse age groups and abilities, fostering a supportive learning environment.
  • Mentored new aquatic instructors by sharing best practices and offering constructive feedback during practical training sessions, enhancing overall team effectiveness.
  • Increased class engagement by incorporating fun and challenging water games into lesson plans.
  • Provided exceptional customer service, addressing parent concerns promptly while maintaining open lines of communication regarding student progress.
  • Elevated program reputation within the community by consistently delivering high-quality instruction that produced measurable improvement in swimmer abilities over time.
  • Collaborated with other aquatic instructors to create innovative lesson plans and activities, maximizing participant enjoyment and skill development.
  • Promoted aquatic safety by teaching lifesaving skills and proper swim techniques to participants of all ages.
  • Evaluated student progress regularly through assessments, providing constructive feedback to improve technique and confidence in the water.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.
  • Adapted teaching techniques to different learning styles.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Provided positive reinforcement and motivation to increase student confidence and performance.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
  • Demonstrated proper form and technique to prevent injury.



Education

No Degree - Nutrition

University of Illinois At Chicago
Chicago, IL
05.2028

High School Diploma -

Plainfield North
Plainfield, IL
05.2024

Skills

  • Red Cross Lifeguard and CPR certified
  • Customer service experience
  • Management experience
  • Holding other coworkers accountable
  • Hazardous Materials Handling
  • First Aid Knowledge
  • Teamwork and Collaboration
  • Reliability

Certification

  • American Red Cross Lifeguard and CPR certified

Timeline

Deck Supervisor

Joliet Avery Family YMCA
08.2023 - Current

Aquatic Instructor

Joliet Avery Family YMCA
07.2022 - Current

No Degree - Nutrition

University of Illinois At Chicago

High School Diploma -

Plainfield North

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Daniel Wagner