Multi-talented Construction and Real Estate Operations Manager proficient in leading teams, developing training and maximizing quality assurance. Demonstrated success in evaluating operations, determining problems and creating plans to improve operations. Offering 20 years of progressive experience
Overview
23
23
years of professional experience
Work History
Senior Project Manager
Sevan Multi-Site Solutions
Orlando, FL
01.2023 - 02.2024
Site Logistics, to include Procure, qualify and manage Subcontractors and Supply Vendors, Manage Insurance Requirements, Create and implement a Logistics and Site Management Plan
Build a Cost and Schedule Estimate, Conduct Quantity take offs, Conduct Bid leveling
Project controls, to include Submittal Management, RFI Management, Change Management, enforce Contractual Terms, Managing Daily Project Reporting, Manage and facilitate OAC Project Meetings
Scope Development, to include Conduct a constructability Review, Conduct a Pre-construction Site Visit, Read, understand, interpret plans and specifications, Manage plan revisions and Version Control, Review and accept Shop Drawings, Manage on site red lines digitally, Review / Manage clarifications, exclusions, allowances and Maintain Document Control
Project Schedule, to include Project schedule creation and maintenance, manage a 2-week Look ahead and Establish/Manage Critical Path Logic
Project Finance, to include Budget creation and maintenance, Project Financial Management, Review/approve Direct Costs, Manage Certified Payroll, Construction Schedule of Values, Review and Approve Pay Apps, Develop and submit a Pay App, Review and Approve Lien Waivers, Conduct Budget Audit, Understand Procore PCO System, Budget Controls and CTC Prep
Establish and Implement a Quality Management Plan, to include Knowledge of Means and Methods, Schedule and manage Testing & Inspections, Review of Submittals and Mockups, Conduct quality inspections and reporting
Safety Management, to include Establish and Implement a Safety Plan, Conduct Safety Reporting, Conduct Toolbox Talks, Incident and Near Miss Reporting and have completed OSHA 30 Certification.Project Closeout, to include Manage As-Builts, Financial Close, Create work to complete lists and Closeout schedules, Submit for Certificate of Occupancy and Substantial Complete, Conduct a Punch Walk and manage Punchout and Commissioning, Completion Reports, Unconditional / Final Waivers, Consolidate and present O&M manuals to the owner, and Warranty Program Management
Contracts and Risk Management, to include Scope writing for Subcontracts and POs, Subcontractor Negotiations, Insurance Review and Adherence, Contractor Risk Assessment, Subcontractor Review Acceptance and Onboarding.
Drill Sergeant
Army Reserve
07.2014 - 07.2023
Provided feedback on performance evaluations for each recruit upon completion of the course.
Disciplined individuals who failed to meet performance expectations.
Organized and supervised field exercises and live fire training missions.
Motivated soldiers through positive reinforcement techniques designed to build confidence and self-esteem.
Assessed the progress of trainees throughout their basic combat training cycle.
Regional Operations Manager
Roofstock
Las Vegas, NV
01.2021 - 12.2022
Managed personnel, project operations, budget and timeline across 4 regional markets and collaborated with stakeholders to review status
Interviewed, hired and trained large Teams of field and remote office-based personnel designed to operate efficiently and effectively
Educated employees on corporate policy and procedure compliance to facilitate improved operations outcomes
Visited approximately 3 markets monthly to ensure each location as fully functional and operating effectively and addressed issues as needed
Developed operating budgets for each market and worked cooperatively with teams to control expenses, maintain project schedules and reduce overhead costs
Drove performance improvements by collaborating with senior leadership to plan and implement new training initiatives
Led regional operations to consistently exceed financial targets and project completion times.
Head of Homes Operations
Opendoor
Las Vegas, NV
01.2018 - 07.2020
Responsible for overall market performance and P&L, Set and evaluate home & market buy box and monitoring ongoing market condition and trends
Regionally supported emerging Markets with hiring, growth and Direct Leadership Interviewed, hired and trained large Teams of field and office-based personnel designed to operate efficiently and effectively
Experience establishing and tracking high level key performance metrics
Managed day to day operations to ensure the timely execution of all estimation and renovation activities
Analyzed local and regional speed, cost and quality performance metrics to identify opportunities and/or implement corrective action where necessary
Sourced, vetted, onboarded and managed a diverse set of local and Regional contractors and vendors to execute renovation scopes including the negotiation of pricing for standard contractor services and products
Reviewed and approved initial repair and renovation scopes to ensure adherence to quality and pricing standards
Constantly collaborated with National, Regional and Local teams to structure cost effective programs that meet operational demands and drive product quality and consistency.
Area Construction Manager
CalAtlantic Homes
Las Vegas, NV
07.2014 - 01.2018
Managed 15 communities around the south and south-west part of Henderson and Las Vegas, Overseeing 15 Construction Managers and 7 Assistant Construction managers
In 2017, closed 400+ homes in my area alone for a total of over 700 homes closed for the year in the Las Vegas division
Responsible for ensuring all communities are staying current regarding our safety program, SWPPP's and air quality issues or concerns are being addressed immediately to ensure that we stay in compliance in all areas
Managed project operations, budget and timeline and collaborated with stakeholders to review status
Responsible for all additional purchase orders for all the communities and training personnel how to avoid unnecessary costs
Worked closely with the purchasing department to ensure any issues with delays in materials or subcontractors are being closely monitored and to take correction action on said items when needed.
19D Cavalry Scout
US Army
Fort Carson, CO
07.2010 - 07.2014
Conducted crew drills on various types of armored fighting vehicles.
Assisted with training of new soldiers on tactics and safety procedures related to cavalry scout operations.
Participated in air assault operations involving insertion and extraction of troops via helicopters or fixed wing aircrafts.
Conducted reconnaissance operations to identify enemy positions and movements.
Interpreted orders from higher command elements for execution at platoon level.
Supervised maintenance of weapons systems such as machine guns, grenade launchers, and anti-tank missiles.
Construction Manager
Pulte Homes
Las Vegas, NV
08.2001 - 04.2010
Planned, organized and managed all phases of new residential construction, from permitting all the way through C/O and release of homes to homeowners
Adept at total quality management, cost control and schedule adherence
Consistent record of completing projects on time, under budget, and to homeowners' satisfaction
Successfully completed many projects in the Las Vegas, NV and Nashville, TN markets on schedule and under budget.
Education
OSHA 30 Certification -
OSHA
08-2015
Skills
Construction Management
Business Development
Leadership
Operations Management
Staff Development
Strategic Planning
P&L Management
Revenue Forecasting
Recruitment and Hiring
Quality Assurance
Timeline
Senior Project Manager
Sevan Multi-Site Solutions
01.2023 - 02.2024
Regional Operations Manager
Roofstock
01.2021 - 12.2022
Head of Homes Operations
Opendoor
01.2018 - 07.2020
Drill Sergeant
Army Reserve
07.2014 - 07.2023
Area Construction Manager
CalAtlantic Homes
07.2014 - 01.2018
19D Cavalry Scout
US Army
07.2010 - 07.2014
Construction Manager
Pulte Homes
08.2001 - 04.2010
OSHA 30 Certification -
OSHA
Similar Profiles
Cindy GarrisCindy Garris
Assistant Project Manager - Remote at Sevan Multi-Site SolutionsAssistant Project Manager - Remote at Sevan Multi-Site Solutions