Daniel Waller
Danville,Virginia
Summary
Dynamic leader with a proven track record at Master Gage And Tool, adept in staff oversight and workload management. Skilled in all aspects of calibration and training, enhancing customer service, and ensuring adherence to company procedures. Excelled in fostering a productive team environment, significantly improving lab efficiency and quality standards. Combines expertise in calibration with professionalism to drive results.
Overview
10
10
years of professional experience
Work History
Deputy Corporate Metrology Lab Manager
Master Gage And Tool
03.2022 - Current
- Manage work flow and daily processes of all lab technicians in the Danville location.
- Work with customers to answer questions, solve problems, and communicate turn around times.
- Ensure all technicians are following company policy and quality standards.
- Coordinate and perform on site customer calibration training.
- Train all new lab employees to our accredited calibration procedures/work instructions.
- Perform in lab calibrations. This includes all of the following: hand tools (mics, calipers, indicators), thread plugs/rings, pin gages, height gages, torque wrenches, pressure gages, digital multimeters, radius gages, thermocouple thermometers, chamfer gages, protractors, levels, ect.
- Coordinate and schedule subcontractor calibration of all MG&T calibration standards/masters.
Calibration Lab Technician
Master Gage And Tool
06.2018 - 03.2022
- Perform in lab calibrations, always following MG&T accredited work instructions and procedures.
- Perform intermediate checks on all MG&T calibration standards.
- Coordinate and perform on site customer calibrations, as needed.
- Research and apply specifications for all gages that are being calibrated.
Gun Counter Associate
Dunhams Sporting Goods
04.2017 - 06.2018
- Managed inventory levels at the counter, tracking stock movement for timely replenishment of popular items.
- Filling out customer information on state required firearm paperwork, and calling in information for customer back ground check.
- Answer any customer questions or inquires pertaining to firearms, or field and stream department merchandise.
- Ensure firearm safety protocols are being followed at all times.
Freight Team Lead
Home Depot
04.2014 - 06.2018
- Unload all shipments that are delivered to the facility.
- Unpack, and stock all merchandise, ensuring that things go in the correct department and location.
- Operate forklift to remove large pallets of merchandise, or to put large pallets in the overhead.
- Ensure all shelves are properly stocked with merchandise, giving the customer the best experience possible.
- Performing excellent customer service whenever it is needed.
- Use team work to get all tasks done correctly, and in a timely manner,
Education
Certificate of Career Studies - Metrology/Dimensional Inspection
Danville Community College
Danville, VA05.2018
High School Diploma -
Dan River High School
Ringgold, VA05.2013
Skills
- Calibration experience and knowledge
- Program coordination
- Staff Oversight
- Workload management
- Training experience
- Customer Service
- Following procedure
- Professionalism
- Productive team member
Timeline
Deputy Corporate Metrology Lab Manager
Master Gage And Tool
03.2022 - Current
Calibration Lab Technician
Master Gage And Tool
06.2018 - 03.2022
Gun Counter Associate
Dunhams Sporting Goods
04.2017 - 06.2018
Freight Team Lead
Home Depot
04.2014 - 06.2018
Certificate of Career Studies - Metrology/Dimensional Inspection
Danville Community College
High School Diploma -
Dan River High School
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