Compassionate Mental Health Technician with experience at United Health Services, skilled in crisis intervention and patient advocacy. Adept at developing individualized care plans and fostering positive behaviors, ensuring safety and emotional support for patients. Committed to maintaining HIPAA compliance while delivering exceptional care in high-pressure environments. Compassionate professional with extensive background providing quality care in mental health facilities. Proven ability to build strong relationships with individuals of diverse backgrounds, offering non-judgmental support. Adept at leveraging therapeutic approaches to reduce symptoms of mental illness and maximize client well-being. Dedicated to promoting a safe and therapeutic environment for clients.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Oregon State Hospital
04.2025 - 09.2025
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Developed and maintained positive relationships with clients to create safe and supportive environment.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
Mental Health Technician
united health services
12.2024 - 12.2024
Provided crisis intervention when needed to de-escalate situations involving agitated or violent patients.
Encouraged positive behaviors among clients through role modeling appropriate behavior management techniques during interactions with them.
Monitored patients' physical and emotional well-being and reported unusual behavior or physical ailments to medical staff.
Respected privacy rights of all individuals served by adhering strictly to HIPAA regulations and guidelines at all times.
Charted patient observations by following prescribed procedures and standards.
Ensured safety of all patients by closely monitoring them throughout the day and night shifts.
Participated in regular meetings with supervisors to discuss any concerns or changes related to patient care plans or treatments.
Taught successful strategies to promote client wellness and independence.
Carried out safety rounds and supervised activities.
Adapted quickly and effectively to changing environments while maintaining professional standards of practice at all times.
Facilitated recreational activities designed to reduce stress levels among patients.
Mental Health Technician
northeast med staff
03.2022 - 03.2024
Provided compassionate care to elderly patients in a home setting, ensuring their comfort and safety.
Maintained a clean environment within the client's home by performing light housekeeping duties.
Provided or assisted in routine house cleaning, meal preparation, and laundry.
Assisted client with self-administration of medications.
Administered prescribed medications on time and accurately according to doctor's orders.
Helped with bathing and dressing to support resident personal care needs.
Lifted and transported residents into and out of beds, chairs and bathtubs.
Provided emotional support to seniors during times of stress or illness.
Transported client to doctor's office, grocery store, and other essential errands.
Maintained accurate documentation of client care and treatment.
Utilized problem-solving techniques to resolve challenging behaviors of seniors.
Interacted with residents to improve resident quality of life.
Elderly Caregiver
keystone foster home
01.2024 - 01.2024
Provided crisis intervention when needed to de-escalate situations involving agitated or violent patients.
Encouraged positive behaviors among clients through role modeling appropriate behavior management techniques during interactions with them.
Monitored patients' physical and emotional well-being and reported unusual behavior or physical ailments to medical staff.
Respected privacy rights of all individuals served by adhering strictly to HIPAA regulations and guidelines at all times.
Charted patient observations by following prescribed procedures and standards.
Ensured safety of all patients by closely monitoring them throughout the day and night shifts.
Taught successful strategies to promote client wellness and independence.
Participated in regular meetings with supervisors to discuss any concerns or changes related to patient care plans or treatments.
Carried out safety rounds and supervised activities.
Adapted quickly and effectively to changing environments while maintaining professional standards of practice at all times.
Facilitated recreational activities designed to reduce stress levels among patients.
Caregiver
fidelity house inc
01.2022 - 01.2022
Provided crisis intervention when needed to de-escalate situations involving agitated or violent patients.
Encouraged positive behaviors among clients through role modeling appropriate behavior management techniques during interactions with them.
Monitored patients' physical and emotional well-being and reported unusual behavior or physical ailments to medical staff.
Respected privacy rights of all individuals served by adhering strictly to HIPAA regulations and guidelines at all times.
Charted patient observations by following prescribed procedures and standards.
Ensured safety of all patients by closely monitoring them throughout the day and night shifts.
Taught successful strategies to promote client wellness and independence.
Participated in regular meetings with supervisors to discuss any concerns or changes related to patient care plans or treatments.
Carried out safety rounds and supervised activities.
Adapted quickly and effectively to changing environments while maintaining professional standards of practice at all times.
Facilitated recreational activities designed to reduce stress levels among patients.
Certified Nursing Assistant
PARAMOUNT HEALTHCARE SERVICES
10.2020 - 11.2021
Company Overview: (d'youville senior care, lowell, ma, northword rehabilitation center, lowell, ma, belvedere)
Helped clients with daily tasks, such as laundry, housekeeping, and shopping.
Assisted residents in activities of daily living to maintain health and dignity.
Performed light housekeeping duties including laundry, meal preparation and grocery shopping.
Maintained a clean environment for patients by following proper infection control protocols.
Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
Prepared meals according to client dietary requirements.
Developed meaningful relationships with clients, understanding their personal stories and daily routines.
Provided compassionate care to elderly patients, adapting to their individual needs and preferences.
Engaged clients through conversation and companionship, promoting independence and meeting social requirements.
Demonstrated excellent communication skills while interacting with clients, families and other healthcare professionals.
Administered medications in accordance with physician orders, ensuring accurate dosage and timing.
Responded to resident dining needs and assisted with feeding.
Responded quickly to emergency situations and provided necessary first aid.
Worked in cooperation with family and outside providers to meet physical and emotional needs of patient.
Utilized problem solving techniques to resolve challenging situations in a timely manner.
(d'youville senior care, lowell, ma, northword rehabilitation center, lowell, ma, belvedere)
Certified Nursing Assistant
allstar staffing inc
04.2020 - 09.2020
Prepared residents for meals and assisted with feeding.
Provided quality care to elderly patients in a long-term care facility setting.
Measured patient vital signs, recording body temperature, blood pressure, and heart rate.
Demonstrated strong communication skills when interacting with patients, families, and healthcare professionals.
Utilized PPE appropriately and followed patient safety and infection control guidelines.
Helped maintain a positive environment by providing encouragement and support to residents.
Utilized safe lifting techniques to transfer patients from bed to wheelchair or other mobility devices.
Lifted and repositioned non-ambulatory patients to prevent accidents and falls.
Provided emotional support and companionship to residents during times of distress.
Assessed patient needs and reported any changes in condition to appropriate staff members promptly.
Answered call lights to provide emergency treatment and assistance to patients.
Observed changes in patient status and response and immediately communicated concerns to nursing staff.
Exhibited compassionate attitude towards all patients regardless of age or disability level.
Developed trusting relationships and provided emotional support to patients and families.
Respected confidentiality of patient information at all times according to HIPAA regulations.
Performed basic nursing procedures such as taking temperatures and pulse rates.
Monitored vital signs of assigned patients according to established standards.
Monitored pain and provided comfort measures, reporting abnormalities to nursing staff.
Certified Nursing Assistant
ADVANCE STAFFING
02.2019 - 07.2019
Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity.
Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
Completed daily documentation and charts regarding patient care and input reports into practice databases.
Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
Prepared residents for meals and assisted with feeding.
Provided quality care to elderly patients in a long-term care facility setting.
Measured patient vital signs, recording body temperature, blood pressure, and heart rate.
Demonstrated strong communication skills when interacting with patients, families, and healthcare professionals.
Utilized PPE appropriately and followed patient safety and infection control guidelines.
Helped maintain a positive environment by providing encouragement and support to residents.
Utilized safe lifting techniques to transfer patients from bed to wheelchair or other mobility devices.
Lifted and repositioned non-ambulatory patients to prevent accidents and falls.
Provided emotional support and companionship to residents during times of distress.
Assessed patient needs and reported any changes in condition to appropriate staff members promptly.
Answered call lights to provide emergency treatment and assistance to patients.
Observed changes in patient status and response and immediately communicated concerns to nursing staff.
Exhibited compassionate attitude towards all patients regardless of age or disability level.
Developed trusting relationships and provided emotional support to patients and families.
Respected confidentiality of patient information at all times according to HIPAA regulations.
Performed basic nursing procedures such as taking temperatures and pulse rates.
Monitored vital signs of assigned patients according to established standards.
Monitored pain and provided comfort measures, reporting abnormalities to nursing staff.