Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daniel Warfield

Seymour,TN

Summary

Seasoned Area Lead with a proven track record of driving performance improvements, enhancing operational efficiency, and elevating customer satisfaction levels. Expertise in strategic planning, team leadership, and problem-solving. Highly-motivated and adaptable with exceptional interpersonal skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Technical Operations Area Lead

Dollywood Parks & Resorts
Pigeon Forge, TN
12.2021 - Current
  • Streamlined vendor communication for efficient product delivery.
  • Developed and implemented new safety procedures for the company.
  • Managed planning and execution of festival installations and removals within strict timelines across multiple departments.
  • Developed work schedules for staff members while adhering to budget constraints.
  • Utilized strong organizational and communication skills to streamline processes, reduce costs, and enhance overall team's performance.

Special Events Technical Specialists

Dollywood Parks & Resorts
Pigeon Forge , TN
02.2018 - 12.2021
  • Scheduled and supervised the installation and disassembly of festivals to fulfill deadlines accurately.
  • Maintained festivals throughout operations, ensuring an excellent guest experience.
  • Compiled thorough documentation outlining the process of assembling festival icons.
  • Reconditioned festival pieces during idle periods, guaranteeing excellent quality and effortless installation.
  • Implemented effective strategies to streamline festival setup and breakdown processes.
  • Expertly manoeuvred a range of heavy equipment vehicles such as areial boom lifts, forklifts, and telehandlers.

Skyzip Team Lead

Dollywood Parks & Resorts
Pigeon Forge , TN
06.2017 - 02.2018
  • Developed strategies to increase team productivity and improve customer service levels.
  • Assessed company operations for compliance with safety standards.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Led a team of 10 individuals in achieving quarterly sales targets, exceeding goals.

Helping Hands Training Specialist

Dollywood Parks & Resorts
Pigeon Forge, TN
12.2014 - 06.2017
  • Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
  • Devised programs to develop executive potential among employees in lower-level positions.
  • Assisted in the development of succession planning initiatives through targeted training efforts.
  • Collaborated with department heads to tailor training programs to specific job roles and functions.

Coaster Games Breaker

Dollywood Parks & Resorts
Pigeon Forge, TN
05.2012 - 12.2014
  • Maintained a clean and safe work environment by sweeping, mopping and removing debris from the workplace.
  • Ensured SPP goals were met each day.
  • Maintained a schedule to guarantee hosts had sufficient breaks during their shift.

Education

High School Diploma -

Harrison Central High School
Gulfport, MS
05-2013

Some College (No Degree) - Building Construction Science

Mississippi State University
Starkville, MS

Skills

  • Project Management
  • Workforce Development
  • Employee Scheduling
  • Attention to Detail
  • Productivity Improvements
  • Operations Management
  • Heavy Equipment Operator
  • Vendor Relations
  • Product Development

Certification

  • Part 107 FAA Certification
  • Forklift Certified Operator
  • Dante Level 3 Certified
  • Tree Climber Specialist 3 Aerial Rescue Certification
  • CPR & First Aid Certified

Timeline

Technical Operations Area Lead

Dollywood Parks & Resorts
12.2021 - Current

Special Events Technical Specialists

Dollywood Parks & Resorts
02.2018 - 12.2021

Skyzip Team Lead

Dollywood Parks & Resorts
06.2017 - 02.2018

Helping Hands Training Specialist

Dollywood Parks & Resorts
12.2014 - 06.2017

Coaster Games Breaker

Dollywood Parks & Resorts
05.2012 - 12.2014
  • Part 107 FAA Certification
  • Forklift Certified Operator
  • Dante Level 3 Certified
  • Tree Climber Specialist 3 Aerial Rescue Certification
  • CPR & First Aid Certified

High School Diploma -

Harrison Central High School

Some College (No Degree) - Building Construction Science

Mississippi State University
Daniel Warfield