Daniel Waterbury
Glendale,AZ
Summary
Driven by a proven track record at AZPETVET, I excel in vendor coordination and analytical thinking, enhancing operational efficiencies and workplace productivity. Expert in managing work orders and fostering team collaboration, I've successfully led facility improvements and maintenance projects, achieving significant cost savings and boosting client satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills.
Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Facilities Coordinator
TAG Veterinary Support Services(formerly AZPETVET)
2023.06 - 2024.06
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Coordinated smooth transitions during office relocations by planning logistics and overseeing the move process from start to finish.
- Served as point of contact for internal and external customers seeking support and information.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Conducted periodic assessments of existing facility conditions, identifying opportunities for improvement and initiating appropriate actions.
- Collaborated with other departments to foster efficient use of facility space and resources.
- Collaborated with cross-functional teams on facility projects, leading to improved work environments and increased productivity.
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
- Enhanced communication between departments by developing a centralized system for submitting maintenance requests and tracking progress.
- Collaborated with contractors, vendors and stakeholders to support on-time projects completion.
- Managed and coordinated all facilities maintenance and repair projects within time and budget constraints.
- Negotiated with vendors to secure cost-effective pricing and terms for facility-related services and supplies.
- Maintained accurate records of equipment warranties, service agreements, and necessary documentation to ensure prompt resolution of issues when needed.
- Provided support and services related to mail and deliveries.
Warehouse Distribution Coordinator
AZPETVET
2008.04 - 2023.06
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Coached employees through day-to-day work and complex problems.
- Used job-related software to draft and finalize written correspondence and documentation.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Handled incoming and outgoing shipping and receiving activities.
- Reduced logistical errors through meticulous planning of transportation schedules and inventory management practices.
- Streamlined vendor management processes, facilitating improved relationships and timely service deliveries.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Organized spaces, materials
- Trained team members on services and products
Veterinary Practice Manager
AZPETVET
2003.04 - 2008.04
- Trained staff in customer service techniques, resulting in increased client satisfaction and retention rates.
- Coordinated staff schedules to ensure adequate coverage during peak hours while minimizing overtime expenses.
- Fostered a positive workplace environment by resolving conflicts professionally among team members as well as addressing concerns promptly.
- Managed payroll processing, benefit administration, and HR-related tasks to ensure compliance with state regulations while maintaining employee satisfaction levels.
- Conducted regular performance evaluations for staff members, offering constructive feedback and identifying areas for professional growth.
- Established a comprehensive employee training program to enhance staff knowledge and skills across various aspects of veterinary practice management.
- Oversaw the design and implementation of a new office layout that increased workspace functionality and improved overall workflow efficiency.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
- Developed policies and procedures for effective pharmacy management.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Education
High School Diploma -
Los Alamos High School
Los Alamos, NM05.1998
Skills
- Work Order Management
- Vendor coordination
- Repairs and maintenance
- Budget Administration
- Special projects
- Maintenance
- Security Systems
- HVAC Systems
- Alarm systems
- Work Orders
Timeline
Facilities Coordinator
TAG Veterinary Support Services(formerly AZPETVET)
2023.06 - 2024.06
Warehouse Distribution Coordinator
AZPETVET
2008.04 - 2023.06
Veterinary Practice Manager
AZPETVET
2003.04 - 2008.04
High School Diploma -
Los Alamos High School
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