Daniel Wathan
AUBURNDALE,FL
Summary
Bachelor of Science in Computer Information Systems with proven leadership experience supervising daily operations in a high-volume restaurant environment. Experienced in coordinating teams, optimizing processes, troubleshooting issues, and maintaining high performance standards under pressure. Offers a unique blend of technical knowledge, analytical thinking, and people management skills, with a strong desire to transition into a technology-focused career
Overview
7
7
years of professional experience
Work History
Line Supervisor
Grievous Angel
Lakeland, FL
02.2026 - Current
- Supervised daily kitchen operations, ensuring compliance with food safety standards.
- Trained new line cooks on cooking techniques and kitchen protocols to enhance efficiency.
- Maintained cleanliness of workstations and kitchen equipment during all shifts.
- Prepared high-quality meals according to standardized recipes and presentation guidelines.
- Managed inventory for perishable goods, including vegetables, fruits, dairy products, meats, and seafood.
Event Coordinator
Lovebird
Lakeland, FL
04.2023 - 02.2026
- Managed vendor relationships to ensure smooth event execution.
- Oversaw setup and breakdown of event venues and equipment.
- Created promotional materials for upcoming events and services.
- Provided on-site support during the day of the event including problem solving if necessary.
Retention Customer Service Representative
Spectrum
AUBURNDALE, FL
02.2023 - 08.2024
- Assisted customers with billing inquiries and service adjustments.
- Educated customers on service features and promotions effectively.
- Handled customer complaints with empathy and professionalism.
- Answered incoming customer inquiries via phone, email and live chat.
- Maintained a positive attitude while managing high call volumes.
Inventory Specialist
Publix Warehouse
Lakeland, Florida
05.2019 - 01.2023
- Managed inventory levels to ensure product availability and minimize stockouts.
- Operated warehouse management systems to track incoming and outgoing shipments.
- Implemented best practices for inventory control, enhancing efficiency in operations.
- Created reports on inventory activity, shortages, overages.
- Developed reports on inventory status, supporting data-driven decision-making processes.
Education
Bachelor of Science - Computer Information Systems
Florida Institute of Technology
Melbourne, FL06-2018
Skills
- Quality control
- Food safety
- Kitchen management
- Team leadership
- Team leadership
- Employee training
- Problem solving
- Problem solving
Timeline
Line Supervisor
Grievous Angel
02.2026 - Current
Event Coordinator
Lovebird
04.2023 - 02.2026
Retention Customer Service Representative
Spectrum
02.2023 - 08.2024
Inventory Specialist
Publix Warehouse
05.2019 - 01.2023
Bachelor of Science - Computer Information Systems
Florida Institute of Technology