Owner/Operator
Herbal Embers
11 2012 - 7 2023
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Prepared annual budgets with controls to prevent overages.
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Maintained consistent work levels by establishing vender to customer sales flow.
- Developed business plan, processes and procedures to provide products and services to customers.
- Fostered strong professional network and partnership building skills to connect with quality community members.
- Assessed income and expenses and adapted plans to improve profit levels.
- Managed finances and cash flow for small business needs.