Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Whitcomb

Summary

Results-driven professional with expertise in customer success, SaaS implementation, refining, project management, and process design. Successfully managed cross-functional teams to deliver projects that enhance operational efficiency. Demonstrated proficiency in problem-solving, strategic planning, and data-driven solutions. Adept at driving successful outcomes through a combination of technical skills and strong leadership capabilities.

Overview

12
12
years of professional experience

Work History

Solutions Manager

Imubit
10.2022 - Current
  • Deliver closed-loop neural network process control solutions, achieving ~10x ROI for clients through 16–24 week end-to-end implementations.
  • Mentor new hires, act a technical lead, and drive innovation and continuous improvement in departmental work processes. Participate in key company initiatives, including pivotal research items and new use cases.
  • Demonstrate strategic adaptability, client-centric problem solving, and stakeholder engagement by pivoting an originally sold design based on continuous client feedback, delivering an 18x ROI ($5.5M/year), securing a multi-year expansion at 3x scope, and earning client advocacy through referrals and conference testimonials.
  • Act as a key client liaison by demonstrating and training clients on Imubit's technology to maximize its value, while managing project timelines and escalations and coordinating with senior leaders to ensure prompt resolution.
  • Collaborate cross-functionally with engineering and product teams to enhance customer experience and operational efficiency, minimizing time to value for clients. Provide critical input into the product roadmap, leveraging product usage insights and customer feedback to influence R&D priorities.
  • Lead initiatives to drive innovation and operational excellence in a fast-paced, ambiguous environment by fostering a collaborative team culture focused on continuous improvement, challenging traditional approaches, and delivering high quality work and exceptional customer experiences.

Senior Improvement Engineer at LHC7

Dow Chemical Company
03.2022 - 10.2022
  • Manage improvement projects and turnaround planning for ethylene cracking operations.
  • Act as liaison between operations and engineering; lead discovery work and project execution.
  • Oversee all P&IDs and documentation across 220+ assets; coordinate major turnaround activities.
  • Led cross-functional teams to optimize chemical production processes and enhance operational efficiency.
  • Developed and implemented safety protocols, ensuring compliance with industry regulations and best practices.
  • Conducted root cause analysis to identify process inefficiencies, driving continuous improvement initiatives across operations.

Senior Process Engineer

Dow Chemical Company
12.2018 - 03.2022
  • Led reliability and optimization projects for power generation, steam, wastewater, and oxidizer systems.
  • Conducted equipment sizing (pumps, PSVs, control valves) and built simulation models in Aspen, Flowmaster, HTRI.
  • Recovered $1M/year in polyol value by redesigning recovery process.
  • Created digital twins of utility systems
  • Led initiatives to optimize process workflows, enhancing operational efficiency across multiple projects.
  • Analyzed process performance data, identifying areas for improvement and driving strategic enhancements.
  • Mentored junior engineers, fostering skill development and promoting best practices in process engineering.

Process Engineer Aligned to Energy Envelope

Dow Chemical Company
12.2018 - 03.2022
  • Primarily worked with power production, river water treatment, and steam production. Work consisted of sizing of equipment (PSVs, pumps, knockout drums, filters, control valves, piping, etc.); troubleshooting with plant personnel; conducting large projects with a team; delegating work to colleagues in India; simulating plant processes via Aspen, HTRI, and Flowmaster; and editing plant drawings among other duties
  • Served as a peer mentor to one new hire and a mentor to three interns during this time
  • Notable Achievements: Assisted with lifetime extension of light hydrocarbons plant in Louisiana; created scale Flowmaster model of the site’s condensate system and developed project scope to improve the transfer capability, passed general assessment for our high purity water treatment plant

CRLA Certified Tutor

University of Tennessee Student Success Center
01.2014 - 05.2018
  • Tutored STEM subjects to undergraduate students; recognized for high student satisfaction.

Front Ensemble Technician

Carter High School
12.2014 - 05.2015
  • Taught a high school drumline to play and perform music on percussive instruments

Education

Bachelor of Science - Chemical Engineering

The University of Tennessee: Knoxville
Knoxville, TN
05.2018

Skills

  • Process Simulation: DLPC (AI Optimization), Aspen Plus, HTRI, Flowmaster, KG Tower, Safsiz, Lowsiz
  • Process Optimization
    and Continuous
    Improvement
  • Cross-functional team coordination
  • SaaS Implementation &
    Customer Success
  • Data analytics (Excel, JMP,
    Seeq)
  • Project management

Timeline

Solutions Manager

Imubit
10.2022 - Current

Senior Improvement Engineer at LHC7

Dow Chemical Company
03.2022 - 10.2022

Senior Process Engineer

Dow Chemical Company
12.2018 - 03.2022

Process Engineer Aligned to Energy Envelope

Dow Chemical Company
12.2018 - 03.2022

Front Ensemble Technician

Carter High School
12.2014 - 05.2015

CRLA Certified Tutor

University of Tennessee Student Success Center
01.2014 - 05.2018

Bachelor of Science - Chemical Engineering

The University of Tennessee: Knoxville

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