Daniel Whitney
Georgetown,TX
Summary
Results-driven Data Analyst, IT Supervisor and Project Manager with a Master of Business Analytics from the College of William & Mary. Adept at leading multidisciplinary teams and driving operational excellence in dynamic environments. Skilled in project management, risk management, and process improvement, with expertise in leveraging data analytics to drive strategic decision-making. Proficient in querying relational databases, performing ETL processes, building data warehouses, and creating data visualizations using tools such as SQL, Hadoop, Tableau, Python, and R. Known for delivering actionable insights and driving business growth through data-driven strategies.
Overview
26
26
years of professional experience
Work History
Site Supervisor / Project Coordinator
TECHNOLOGY INTEGRATION GROUP
Austin , TX
2018.06 - 2022.08
- Established and operationalized the Austin Depot, spearheading the formation of a previously non-existent regional IT facility
- Led recruitment efforts to build a proficient team, oversaw the setup of office infrastructure and equipment, and developed standard operating procedures and workflow processes
- Aligned all operations with organizational objectives and tailored services to meet customer needs, resulting in notable enhancements in efficiency and profitability
- Directed daily operations for a team of up to 30 employees, analyzing workflow, establishing priorities, and setting deadlines
- Managed manpower and resources within budget constraints, maintaining gross profit margins during workflow fluctuations
- Led multi-faceted computer deployments for K-12 school districts, training and managing technical teams to ensure successful project completion
- Monitored, tracked, and analyzed KPIs to optimize team performance, identify areas for improvement, and ensure alignment with organizational goals and customer expectations
- Certified by Dell and Lenovo in client device repair, overseeing field repair technicians, bench technicians, and deployment teams
- Established positive customer relationships and resolved issues with minimal service disruption, ensuring a seamless customer experience.
Inside Sales Representative (SMB)
DELL TECHNOLOGIES
Round Rock , TX
2017.03 - 2017.06
- Evaluated customer needs and sold IT solutions to businesses nationwide, ensuring compliance with industry standards and legal requirements
- Managed inbound and outbound communication channels to maintain and expand business relationships, driving market share growth
- Collaborated with specialists to anticipate customer needs and plan future IT expansions, utilizing strategic approaches to identify business finance options.
Transitioning Soldier - Warrior Transition Battalion
CARL R. DARNALL ARMY MEDICAL CENTER
Fort Hood , TX
2016.03 - 2017.03
- During this transitional period, I prepared for retirement from military service and engaged in activities to facilitate a smooth transition to civilian life
- I focused on personal development, administrative tasks related to retirement, and any additional duties as required by the transitional unit.
Senior Clinical Non-Commissioned Officer (NCO) | Hospital Executive Management Team - Department of Nursing and Surgical Services Line Manager
BRIAN ALLGOOD ARMY COMMUNITY HOSPITAL
South Korea
2014.12 - 2016.03
- Served as the primary advisor to the Chief Nurse, providing expert guidance on personnel management, training, competency, and medical readiness matters
- Ensured strict adherence to regulatory standards set by The Joint Commission, OSHA, and HIPAA across all inpatient, clinical, and operative areas, maintaining the highest levels of patient care and safety
- Collaborated within interdisciplinary project management teams to develop and implement best practices aimed at reducing network leakage and enhancing operational efficiency
- Employed comprehensive metric analysis and reporting techniques to communicate departmental needs effectively, resulting in the recapture of out-of-network leakage and an annual cost savings exceeding $540,000
- Provided executive-level oversight of technical and administrative management for the modular mobile combat support hospital, ensuring seamless coordination, control, and operational effectiveness
- Evaluated existing training programs, identified areas for improvement, and implemented solutions to enhance the proficiency of clinical staff
- Implemented composite risk management strategies throughout the training cycle, maintaining safety protocols while maximizing real-world engagement scenarios and readiness.
Medical Standards Manager
MILITARY ENTRANCE PROCESSING COMMAND
Naval Station Great Lakes , IL
2013.07 - 2014.12
- Implemented and managed an EMT sustainment program for 83 geographically dispersed military medics, maintaining 100% compliance to program goals
- Orchestrated an annual medical seminar for 176 physicians and clinicians, successfully executing the event under a budget of $180,000
- Liaised with stakeholders across the DoD and multiple federal government agencies to understand views, needs, and requirements for specialty projects.
Senior Enlisted Advisor
MILITARY ENTRANCE PROCESSING COMMAND
Naval Station Great Lakes , IL
2012.07 - 2013.07
- Advised and assisted the Commander on all matters pertaining to the morale, training, personnel management, assignment, and utilization of 350 civilian and military personnel from all five branches of the Armed Forces
- Achieved an 83% increase in Staff Assistance Visit compliance, demonstrating exceptional leadership and organizational skills
- Revised Emergency Management Plan to incorporate current anti-terrorism and force protection requirements, ensuring readiness and safety.
Credentialing Coordinator
MILITARY ENTRANCE PROCESSING COMMAND
Naval Station Great Lakes , IL
2011.07 - 2012.07
- Developed and implemented policy for the creation of the Credentialing Committee and maintenance of credentialing files for 524 geographically dispersed medical practitioners
- Coordinated program, project, and team level meetings, compiled/distributed meeting minutes and agendas, and filed documents in appropriate repositories
- Reviewed and certified a $60 million multi-year medical provider contract, ensuring smooth transition and compliance with regulations
- Designed a real-time tracking system for credentialing actions, reducing credentialing time from 140 to 28 days.
Department of Medical/Surgical Nursing Services Supervisor
MADIGAN ARMY MEDICAL CENTER
Tacoma , WA
2010.07 - 2011.07
- Directed the day-to-day operations of four inpatient nursing wards, overseeing a team of 224 staff members, including nursing personnel and support staff
- Spearheaded the acquisition process for all medical supplies and high-dollar medical equipment within the Medical/Surgical Nursing department, managing the entire lifecycle from procurement to disposal
- Provided strategic leadership and guidance to ensure the delivery of high-quality patient care and the efficient utilization of resources within the wards
- Commended for comprehensive safety protocols and compliance measures in all four nursing units during annual OSHA inspection sustaining hospital’s vision of excellence
- Managed manpower hours and utilization rates, tracking and optimizing resource allocation to maximize fiscal returns and operational efficiency
- Stood up a temporary medical clinic in support of ROTC summer training, utilizing local resources to ensure compliance with standards and managing 10 evacuation vehicles for medical support
- Recognized as a certified instructor-trainer for the Army Medical Department’s performance and patient safety enhancement program, delivering training to over 150 employees to promote continuous quality improvement.
Medical/Surgical Nursing Ward Supervisor
MADIGAN ARMY MEDICAL CENTER
Tacoma , WA
2009.07 - 2010.07
- Acted as the primary enlisted advisor to the Army Nurse Corps Warrior Care Imperative Action Group, contributing expertise to the development of Army-wide nursing care regulations
- Collaborated with nursing leadership and medical officers to implement innovative patient care strategies and best practices, enhancing the quality and effectiveness of care delivery
- Facilitated training sessions and workshops on patient safety enhancement programs, instructing over 150 employees and promoting a culture of continuous improvement
- Provided mentorship and guidance to nursing staff, fostering professional development and ensuring ongoing competency in clinical practice and patient care standards.
Hospital Education & Training Supervisor
DEWITT ARMY COMMUNITY HOSPITAL
Fort Belvoir , VA
2009.01 - 2009.07
- Served as Hospital Education and Training Supervisor for a healthcare network comprising 1,550 staff members, overseeing planning and execution of all Army Medic sustainment courses
- Supervised and mentored three subordinate leaders, ensuring effective leadership and guidance within the education and training department
- Provided program oversight to 37 resuscitative care instructors for BLS, ACLS, and PALS courses, ensuring adherence to standards and quality of instruction
- Led reengineering efforts for the hospital's Annual Combat Medic Skills Validation and Testing program, designing governing SOPs for sustained effectiveness
- Played a pivotal role in the emergency management cell during the H1N1 flu outbreak, tracking illness spread, creating situation reports, and aiding in hospital response planning
- Contributed to select committees evaluating patient accommodation, amenities, and education/training requirements for transition to a newly built hospital, ensuring patient-focused, state-of-the-art medicine.
Tactical Operations Center Battle Captain
86th COMBAT SUPPORT HOSPITAL
Baghdad , Iraq
2007.09 - 2009.01
- Served as Medical Operations Battle Captain in the Tactical Operations Center of a Medical Task Force comprising over 500 Soldiers, three direct reporting units, and three co-located detachments
- Managed operations in the largest Level 1 Trauma Center in the Iraqi theater, serving a population of over 100,000 U.S., Coalition, Iraqi Forces, and local nationals
- Prepared and delivered numerous briefings and reports accurately and on time, coordinating missions with higher headquarters and surrounding units
- Tracked battlefield activities and monitored radio traffic for casualty assessments and medical evacuation requests, ensuring timely response and support
- Ensured personnel safety through coordination of forward operating base security, casualty collection, battle damage assessments, and unexploded ordinance sweeps during over 225 indirect fire mortar/rocket attacks
- Supervised coordination of over 1,000 tactical movements, facilitating R&R leave, personnel redeployments, and daily mission requirements
- Coordinated inter-theater movements and six transcontinental flights to redeploy 540 Soldiers from four locations within Iraq.
Senior Clinical Non-Commissioned Officer (NCO)
DEWITT ARMY COMMUNITY HOSPITAL
Fort Belvoir , VA
2006.09 - 2007.09
- Served as the primary enlisted advisor to the Chief Nurse in a 43-bed medical facility supporting 156,000 beneficiaries
- Directed and facilitated the daily operations of five inpatient nursing wards, four operating rooms, one clinic, and various support services, ensuring smooth functioning and high-quality patient care delivery
- Oversaw the health, welfare, training, and professional development of 16 subordinate leaders and 13 additional junior Soldiers
- Provided guidance and input to the Hospital Executive Committee on departmental matters, while diligently working to prepare the Department of Nursing for the 2007 Joint Commission survey, which significantly contributed to the best survey results in six years
- Completely redesigned clinical storage systems, resulting in greater efficiency, improved cost containment, and effective management of a $120,000 annual supply budget, while also managing the acquisition of all medical supplies and high-dollar medical equipment within the Department of Nursing
- Conducted thorough analysis to identify deficiencies in Competency Assessment Folder compliance and completeness, devising a strategic plan of action based on findings
- Implemented targeted interventions, resulting in a remarkable improvement from 42% to 88% compliance within a two-month period.
Health Professions Recruiter
GREAT LAKES HEALTH CARE RECRUITING TEAM
Ann Arbor , MI
2003.08 - 2006.08
- Recruited healthcare professionals for the Army Medical Department by utilizing comprehensive analysis of local healthcare market trends within various sectors
- Prospected for potential applicants through email, telephone, face-to-face interactions, and scheduled marketing events, conducting professional interviews and preparing application packets
- Established, developed, and maintained centers of influence to ensure continuous access to potential contracts, adapting marketing strategies as necessary to maintain a steady flow of applicants
- Presented confidently to large groups across a 65,000 square mile catchment area, consistently embodying a positive and professional demeanor to overcome resistance to military presence
- Recognized as the Top New Recruiter for fiscal year 2004 and the overall Top Regular Army recruiter in a 13-state area of operations
- Achieved at least 100% of assigned mission each year, often being the first recruiter on the team to reach set goal numbers
- Assumed the role of Station Commander, leading a team of experienced recruiters to 100% mission success through exemplary leadership and dedication
- Frequently selected by senior leaders to mentor new recruiters and educate seasoned recruiters on tools of the trade and developments within the Army Medical Department affecting recruiting efforts.
Post Anesthesia Care Unit Supervisor
McDONALD ARMY COMMUNITY HOSPITAL
Fort Eustis , VA
2002.12 - 2003.07
- Supervised a 6-bed Post Anesthesia Care Unit (PACU), an 8-bed Same Day Surgery Unit, and Preadmissions Unit, managing an average case load of 130 patients per month
- Provided comprehensive nursing care for patients of all age groups, ensuring their comfort and well-being throughout their stay
- Evaluated nursing care provided by 3 civilian personnel, ensuring high standards of patient care
- Conducted and supervised paraprofessional training in all technical tasks, maintaining proficiency among staff
- Ensured personnel readiness in equal opportunity, fire safety, and infection control, fostering a safe and compliant work environment
- Facilitated Consideration of Others training sessions, training over 75 personnel in teamwork and interpersonal skills
- Instructed Basic Life Support classes for 25 hospital staff members, equipping them with life-saving skills and knowledge.
Medical/Surgical Nursing Ward Supervisor
McDONALD ARMY COMMUNITY HOSPITAL
Fort Eustis , VA
2001.12 - 2002.11
- Supervised a 30-bed combined adult/pediatric medical/surgical ward, overseeing four civilian LVNs and two junior Soldiers
- Managed patient care for a diverse range of diagnoses, ensuring quality treatment and support
- Acquired all medical supplies and high-dollar equipment for the section, from research and vendor quotes to funding petitions and life-cycle management
- Managed an annual medical supply budget of $45,625, optimizing resource allocation and cost-effectiveness
- Provided compassionate care and medical escort for a bed-ridden elderly patient during air evacuation to a skilled nursing facility across the country, earning recognition from the Installation Commander
- Instructed unit and hospital-level classes, including Basic Life Support (BLS) training for staff members and military skills refresher for over 100 Soldiers.
LVN
McDONALD ARMY COMMUNITY HOSPITAL
Fort Eustis , VA
2001.05 - 2001.11
- Provided primary and team nursing care to patients of all ages on a 30-bed combined adult/pediatric medical/surgical ward
- Conducted venipuncture and administered prescribed medications and IV fluids within the scope of practice, ensuring accurate and timely treatment
- Assisted in the orientation of new nurses and nursing aides, facilitating smooth onboarding processes
- Coordinated mandatory annual training, maintaining a 95% completion rate for the unit
- Presented unit and hospital level classes, training 50 personnel on the Army's prevention of sexual harassment policy and 90 personnel on the Army immunization program
- Planned and executed a 5-year equipment upgrade plan for the ward, ensuring optimal functionality and efficiency
- Managed supply conservation through a rotation plan and set reorder points, ensuring continuous availability of necessary supplies
- Temporarily managed the immunization section at an Army mobilization platform, readying over 5,000 National Guard and Army Reserve Soldiers for deployment to the Balkans
- Supervised a team of six nurses and medics in medical records review, vaccination administration, and follow-up care for deploying Soldiers
- Coordinated transportation to and from major medical centers for Soldiers requiring advanced care.
Licensed Vocational Nurse Student
BROOKE ARMY MEDICAL CENTER
Fort Sam Houston , TX
1999.12 - 2001.04
- Completed Army licensed vocational nursing program, gaining foundational skills in nursing care and medical procedures
- Participated in hands-on clinical rotations, applying theoretical knowledge to practical patient care scenarios
- Received training in venipuncture, medication administration, and basic patient assessment techniques
- Demonstrated proficiency in military healthcare protocols and procedures during training exercises and simulations
- Collaborated with healthcare professionals to deliver high-quality care to military personnel and their families.
Heavy Weapons Infantryman
101st AIRBORNE DIVISION
Fort Campbell , KY
1997.01 - 1999.11
- Operated and maintained heavy weapons and anti-armor systems, always ensuring combat readiness
- Maintained accountability of weapons, ammunition, and equipment, adhering to military standards and regulations
- Conducted reconnaissance training missions to identify simulated enemy positions and assess threats in various environments
- Provided security and support during military training operations, demonstrating resilience and adaptability in high-pressure situations
- Participated in live-fire exercises and training drills, honing marksmanship and tactical skills.
Education
M.S. – Business Analytics -
College of William & Mary
Williamsburg, VA05.2024
B.S. – Health Sciences -
TUI University
Cypress, CA12.2010
Skills
- Personnel Oversight
- Project Management
- Contract Management
- Staff Management
- Inventory procurement
- Financial Management
- Strategic Planning
- Business Administration
- Compliance Monitoring
- Business Development
- Quality Assurance
- Operations Management
Select Awards
- Order of Military Medical Merit
- Sergeant Audie Murphy Award
- Defense Meritorious Service Medal
- Meritorious Service Medal (2)
- Army Commendation Medal (6)
- Joint Service Achievement Medal
- Army Achievement Medal (4)
- Iraq Campaign Medal (2)
- Korean Defense Service Medal
- Overseas Service Medal (2)
- Global War on Terrorism Service Medal
- Meritorious Unit Commendation
- Army Superior Unit Award
Past Professional Certifications
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Entry Networking Technician (CCENT)
- CompTIA Security+
- Texas Licensed Vocational Nurse (LVN)
- Basic Life Support Instructor
Additional Education Training
- Network Systems Admin Professional Course (2018)
- Master Resiliency Training Course (2012)
- Commander’s Safety Course (2007)
- Senior Leader’s Course (2006)
- Advanced Leader’s Course (2005)
- Health Care Recruiter’s Course (2003)
- Basic Recruiter’s Course (2003)
- HAZMAT Management Course (2002)
- Basic Life Support Instructor Course (2002)
- Consideration of Others Facilitator Course (2002)
- Basic Leader’s Course (Commandant’s List 2001)
- U.S. Army Licensed Vocational Nurse Course (Honor Graduate 2001)
- U.S. Army Combat Medic Course (Honor Graduate 1999)
- U.S. Army, School of Infantry (1997)
Timeline
Site Supervisor / Project Coordinator
TECHNOLOGY INTEGRATION GROUP
2018.06 - 2022.08
Inside Sales Representative (SMB)
DELL TECHNOLOGIES
2017.03 - 2017.06
Transitioning Soldier - Warrior Transition Battalion
CARL R. DARNALL ARMY MEDICAL CENTER
2016.03 - 2017.03
Senior Clinical Non-Commissioned Officer (NCO) | Hospital Executive Management Team - Department of Nursing and Surgical Services Line Manager
BRIAN ALLGOOD ARMY COMMUNITY HOSPITAL
2014.12 - 2016.03
Medical Standards Manager
MILITARY ENTRANCE PROCESSING COMMAND
2013.07 - 2014.12
Senior Enlisted Advisor
MILITARY ENTRANCE PROCESSING COMMAND
2012.07 - 2013.07
Credentialing Coordinator
MILITARY ENTRANCE PROCESSING COMMAND
2011.07 - 2012.07
Department of Medical/Surgical Nursing Services Supervisor
MADIGAN ARMY MEDICAL CENTER
2010.07 - 2011.07
Medical/Surgical Nursing Ward Supervisor
MADIGAN ARMY MEDICAL CENTER
2009.07 - 2010.07
Hospital Education & Training Supervisor
DEWITT ARMY COMMUNITY HOSPITAL
2009.01 - 2009.07
Tactical Operations Center Battle Captain
86th COMBAT SUPPORT HOSPITAL
2007.09 - 2009.01
Senior Clinical Non-Commissioned Officer (NCO)
DEWITT ARMY COMMUNITY HOSPITAL
2006.09 - 2007.09
Health Professions Recruiter
GREAT LAKES HEALTH CARE RECRUITING TEAM
2003.08 - 2006.08
Post Anesthesia Care Unit Supervisor
McDONALD ARMY COMMUNITY HOSPITAL
2002.12 - 2003.07
Medical/Surgical Nursing Ward Supervisor
McDONALD ARMY COMMUNITY HOSPITAL
2001.12 - 2002.11
LVN
McDONALD ARMY COMMUNITY HOSPITAL
2001.05 - 2001.11
Licensed Vocational Nurse Student
BROOKE ARMY MEDICAL CENTER
1999.12 - 2001.04
Heavy Weapons Infantryman
101st AIRBORNE DIVISION
1997.01 - 1999.11
M.S. – Business Analytics -
College of William & Mary
B.S. – Health Sciences -
TUI University
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