Overview
Work History
Timeline
Generic

Daniel Wilkinson

Centennial,CO

Overview

19
19
years of professional experience

Work History

Rural Mail Carrier

USPS
06.2013 - Current

Inspect vehicle to check for possible repairs, start engine and make sure everything is in working order.

Gather all mail, parcels and your tools to start the day. As mail carrier we go through every piece of mail and sort out all that belong to be ready for delivery. As carrier we are responsible for many items including hazardous item to taken and or returned, deceased remain that are to be handle securely while thoughtfully delivering them to there final destination. We delivery ever piece of main and parcel to ever home and business everyday.

We as carriers depart and deliver in all weather conditions and we prepare ourselves so that we come back safe as possible.

Upon returning from our routes we inspect our vehicles and gather all outgoing mail for the next days delivery. Return to out case( cubical) sort whare we have left the clock out for the day.

  • Learned postal delivery routes and regulations to ensure timely mail distribution.
  • Operated delivery vehicle safely while adhering to traffic laws and postal policies.
  • Sorted and organized mail according to delivery routes for efficient processing.
  • Assisted customers with inquiries regarding mail services and package tracking.
  • Collaborated with team members to maintain service quality during peak periods.
  • Adapted quickly to changes in delivery schedules and route adjustments.
  • Implemented best practices for handling packages to minimize damage during transit.
  • Maintained accurate records of deliveries and addressed customer concerns effectively.
  • Developed strong relationships with rural customers through consistent communication and exceptional service quality.
  • Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
  • Handled accurate cash payments for postage and incurred fees.
  • Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
  • Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
  • Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.
  • Followed safety protocols and regulations while driving, upholding professional service reputation.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Organized mail ahead of delivery runs for correct routing.
  • Handled sensitive materials confidentially, protecting customer privacy and meeting USPS guidelines for secure mailing practices.
  • Provided excellent customer service, addressing concerns and assisting with inquiries from rural customers.
  • Demonstrated flexibility by covering additional routes as needed or stepping in for absent colleagues when necessary.
  • Resolved complaints calmly and professionally to maintain customer satisfaction.
  • Managed time effectively to accommodate fluctuations in workload due to seasonal demands or unexpected challenges.
  • Communicated regularly with supervisors regarding route progress, issues encountered, or any necessary adjustments needed.
  • Secured and properly stored packages for delivery to eliminate damage risks.
  • Reduced late deliveries by maintaining an organized and efficient route schedule.
  • Promoted a positive work environment by fostering teamwork amongst colleagues during peak times or challenging situations.
  • Enhanced customer satisfaction by providing timely and accurate mail delivery to rural areas.
  • Navigated various weather conditions safely while adhering to deadlines, ensuring consistent mail delivery despite unforeseen obstacles.
  • Sorted mail according to order of address appearance for easy access in field.
  • Signed and received mail with signature requirements upon delivery and loading.
  • Distributed items on time and to correct locations for punctual, professional mail services.
  • Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
  • Ensured safe delivery of packages by following proper handling procedures and using appropriate equipment.
  • Identified postage discrepancies and escalated for resolution to limit customer delays.
  • Maintained vehicle cleanliness and functionality, ensuring optimal performance for daily deliveries.
  • Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
  • Collected mail from post office boxes and distributed goods to correct addresses.
  • Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
  • Collaborated with other team members to identify inefficiencies in current mail processes and implement improvements.
  • Streamlined the sorting process for faster mail distribution and improved overall efficiency.
  • Observed traffic and safety regulations for safe transport and delivery of mail.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Demonstrated exceptional navigation skills, ensuring efficient and effective delivery across rural areas.
  • Improved customer satisfaction with prompt and accurate delivery of mail and parcels.
  • Reduced customer complaints by promptly addressing and resolving delivery issues.
  • Conducted regular vehicle maintenance checks, ensuring safety and reliability of delivery operations.
  • Ensured secure delivery of sensitive documents, gaining trust from community members.
  • Identified and reported potential safety hazards in delivery area, contributing to safer community environment.
  • Increased efficiency by organizing mail and parcels before delivery, minimizing time spent on each route.
  • Safely operated postal delivery vehicles, ensuring timely distribution of mail and packages.
  • Assisted in training new mail carriers, improving team performance and service quality.
  • Enhanced reliability of mail service by maintaining exceptional attendance record.
  • Adapted to new delivery routes quickly, demonstrating flexibility and commitment to service continuity.

Sr Team Leader

Target Corporation
06.2006 - 06.2013
  • Led cross-functional teams to enhance operational efficiency and streamline processes.
  • Developed and implemented training programs to elevate team performance and engagement.
  • Analyzed workflow data to identify areas for improvement, driving strategic decision-making.
  • Oversaw inventory management systems, ensuring optimal stock levels and accuracy in reporting.
  • Fostered a culture of accountability by mentoring staff on best practices and performance standards.
  • Coordinated with upper management to align team objectives with corporate initiatives effectively.
  • Managed conflict resolution within the team, promoting a positive work environment and collaboration.
  • Set clear team goals and delegated tasks and set deadlines.
  • Mentored junior team members, providing guidance and support to enhance their career progression.
  • Promoted a collaborative work environment, encouraging open communication among team members for better problem-solving abilities.
  • Achieved customer satisfaction targets consistently by ensuring timely delivery of high-quality products or services according to specifications.
  • Conducted team member meetings and updated members on best practices and continuing expectations.
  • Built a cohesive team culture by recognizing individual achievements while emphasizing collective success as the ultimate goal.
  • Managed inventories and stock and kept detailed records of inventory use and sales.
  • Documented counts and sorted finished work to promote easy access for shipping or additional processing.
  • Drove revenue growth by establishing strategic partnerships and identifying new business opportunities.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Frequently inspected production area to verify proper equipment operation.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

Timeline

Rural Mail Carrier

USPS
06.2013 - Current

Sr Team Leader

Target Corporation
06.2006 - 06.2013
Daniel Wilkinson