Daniel Williams
Brisbane,CA
Summary
Dynamic General Manager with a proven track record at Bon Appetit Management, enhancing operational efficiency and driving sales growth through innovative marketing strategies. Excelled in fostering team collaboration and customer satisfaction, achieving notable improvements in service quality. Skilled in operations management and staff motivation, adept at creating engaging environments and optimizing inventory levels for sustained success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Executive Chef /Restaurant General Manager
Bon Appetit Management
San Francisco , CA
11.2019 - Current
- Inspected dining and serving areas for cleanliness and proper setup.
- Resolved problems or concerns to satisfaction of involved parties.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Coordinated with vendors to ensure proper supply of food items at competitive prices.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Investigated and resolved customer complaints concerning food quality and service.
- Assessed training needs of personnel regularly and conducted necessary training programs.
- Analyzed sales data to identify opportunities for growth.
- Managed inventory levels ensuring that adequate supplies are available at all times while minimizing waste.
- Fostered a positive working environment, encouraging teamwork and employee engagement.
- Promoted safe working conditions by monitoring safety procedures and equipment.
Education
Associate of Arts -
Napa Valley Culinary School
Napa, CA01-2004
Skills
- Marketing and promotions
- Sales growth
- Creativity and innovation
- Operations management
- Scheduling and rostering
- Menu development
- Hiring procedures
- Purchasing
- Recipe creation
- Cross-training staff
- Sanitation standards
- Staff motivation
Languages
Spanish
Professional
Certification
- Food Safety Management Certification
- California Wage and Hour Compliance Training
- California Sexual Harassment Awareness Training
- Bon Appétit Management COR Principle training
- Certification in Inclusive Leadership
- Key IT Controls and cybersecurity
- Ethics and Integrity Professional Development
- Food Allergy Awareness Training
Accomplishments
- Bon Appétit Management Company - More than a decade of partnership with management
- Executive Chef, Cruise: Spearheaded menu and recipe development and execution
- Managed and supervised various departments within operations at Cruise effectively
- Developed and delivered business proposals
- Bilingual in Spanish
- Created unique station names and branding strategies for two new cafes at Adobe
- Served as the Executive Chef during the launch of Samsung SRA
- Assisted in overseeing the opening of ServiceNow while the company was hiring an Executive Chef
Timeline
Executive Chef /Restaurant General Manager
Bon Appetit Management
11.2019 - Current
- Food Safety Management Certification
- California Wage and Hour Compliance Training
- California Sexual Harassment Awareness Training
- Bon Appétit Management COR Principle training
- Certification in Inclusive Leadership
- Key IT Controls and cybersecurity
- Ethics and Integrity Professional Development
- Food Allergy Awareness Training
Associate of Arts -
Napa Valley Culinary School