Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Daniel Williams

Tulsa

Summary

Motivated IT professional with 5 years of experience in numerous sectors of technology, aiming to join a talented team to expand my horizon and share my knowledge and skills. Eager to contribute to innovative solutions and support an outstanding work culture.

Overview

8
8
years of professional experience
1
1
Certification

Work History

IT TECHNICIAN 2

Arvest Bank
04.2022 - Current
  • Assist with network setup and continuous maintenance
  • Install and configure software through Windows OS task automation tools like PowerShell and Command Prompt
  • Troubleshoot both software and hardware issues on Windows OS devices
  • Encrypt hard drives and maintaining security measures on all end user devices
  • Install computers, switches, routers, servers, and printers
  • Provide technical support and training to end-users on Windows OS-related issues

WATER & FUEL SYSTEMS SUPERVISOR

United States Air Force
09.2017 - Current
  • Install and maintain all water, natural gas, and fire suppression systems
  • Oversee operations of water and fuel systems, ensuring compliance with local, state, and federal DoD regulations
  • Coordinate maintenance schedules to minimize downtime and maximize efficiency
  • Train staff on proper handling of water and fuel systems equipment and safety protocols

TECHNICAL SUPPORT SERVICES

Nationwide Construction & Repair
01.2019 - 01.2021
  • Provide exceptional customer service and technical support for various software and hardware
  • Install & configure company's Applications
  • Inspect & replace RJ45 cables
  • Demonstrate strong problem-solving skills and attention to detail in resolving technical queries on company devices

Education

B.S - Information Technologies w/con Cyber Security

Southern New Hampshire University
Manchester, New Hampshire
12.2023

A.S - Enterprise Development

Tulsa Community College
Tulsa, OK
01.2020

Skills

  • Network troubleshooting
  • Network maintenance
  • Application installations
  • IT asset management
  • Network security
  • User training
  • Virtualization technologies
  • Troubleshooting and Diagnostics
  • Technical troubleshooting
  • Microsoft windows and office
  • Customer service

Certification

CompTia security +

  • CompTIA Certification

Timeline

IT TECHNICIAN 2

Arvest Bank
04.2022 - Current

TECHNICAL SUPPORT SERVICES

Nationwide Construction & Repair
01.2019 - 01.2021

WATER & FUEL SYSTEMS SUPERVISOR

United States Air Force
09.2017 - Current

B.S - Information Technologies w/con Cyber Security

Southern New Hampshire University

A.S - Enterprise Development

Tulsa Community College

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Daniel Williams