Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daniel Williams

San Diego,CA

Summary

Dynamic professional with a proven track record at Ace Parking, excelling in team management and customer service. Skilled in effective delegation and process improvement, I enhanced guest experiences and reduced wait times. Committed to safety compliance and staff development, I fostered strong relationships that drove repeat business and positive reviews.

Overview

12
12
years of professional experience

Work History

Valley Captain

Ace Parking
03.2021 - Current
  • Oversaw daily valet operations, ensuring efficient vehicle handling and customer satisfaction.
  • Trained and mentored new valet staff, enhancing team performance and service quality.
  • Implemented process improvements, reducing wait times and enhancing guest experience.
  • Coordinated parking logistics during peak hours, optimizing space utilization and traffic flow.
  • Managed customer inquiries and concerns, resolving issues promptly to maintain service standards.
  • Developed strong professional relationships with clients, leading to repeat business and positive reviews.
  • Oversaw inventory management of uniforms, keys, tickets, and other essential supplies needed for daily operations.
  • Collaborated with management to refine operational procedures and elevate service excellence standards.
  • Conducted regular performance evaluations of team members, promoting professional growth and development.

CNA/EMT-Basic

The Reutlinger Community
06.2018 - 01.2021
  • Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
  • Assisted nursing staff with patient assessments, documenting changes in health status promptly.
  • Trained new staff on best practices for resident care and safety protocols.
  • Implemented infection control measures, contributing to a safe environment for residents and staff.

Maintenance Technician

Couples Tower Isle
01.2014 - 01.2017
  • Conducted routine inspections to ensure optimal functionality of equipment and systems.
  • Performed preventive maintenance to minimize downtime and extend equipment lifespan.
  • Diagnosed mechanical failures and implemented effective repairs in a timely manner.
  • Collaborated with team members to develop maintenance schedules enhancing operational efficiency.
  • Installed and maintained plumbing and HVAC systems.
  • Followed safety protocols to minimize workplace accidents.
  • Improved equipment functionality by conducting regular maintenance checks and repairs.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.
  • Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
  • Positively engaged with customers and maintained professional appearance as company representative.

Education

Associate of Applied Science - IT

SDCE North City
San Diego, CA

Associate of Applied Science - Mechanical Engineering

UCC College
Jamaica
06-2013

General

Tacky High School
03-2010

Skills

  • Effective delegation
  • Team management
  • Stress tolerance
  • General Plumbing
  • Policy enforcement
  • Mechanical troubleshooting
  • HVAC maintenance
  • Pool maintenance
  • Equipment maintenance
  • Valid Driver's license
  • Preventive Maintenance
  • Equipment installation
  • Hand and power tools
  • Equipment troubleshooting
  • Customer service
  • Problem-solving
  • Safety procedures
  • Time management
  • OSHA compliance
  • Attention to detail
  • Multitasking and organization
  • Punctual and reliable
  • Customer service and support
  • Safety compliance

Languages

English
Patois
Native or Bilingual

Timeline

Valley Captain

Ace Parking
03.2021 - Current

CNA/EMT-Basic

The Reutlinger Community
06.2018 - 01.2021

Maintenance Technician

Couples Tower Isle
01.2014 - 01.2017

Associate of Applied Science - IT

SDCE North City

Associate of Applied Science - Mechanical Engineering

UCC College

General

Tacky High School

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