Daniel Williams
Portland,OR
Summary
Motivated and safety-focused professional seeking an entry-level Pest Control Technician role. Strong background in field operations, route management, technical troubleshooting, and customer service. Quick learner with strong attention to detail, and proven reliability in independent field work.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Aquatic Technician
Stonewall Creek
Las Vegas, Nevada
06.2023 - 11.2025
- Managed daily service routes for residential and commercial clients.
- Operated company trucks and heavy equipment.
- Completed aquarium and pond construction projects, and heavy labor tasks.
- Maintained aquariums, ponds and plants.
- Supported troubleshooting efforts for equipment malfunctions and repairs independently.
- Replaced defective components or parts as needed.
- Maintained records of repairs, calibrations, and tests performed on equipment.
Customer Service Representative
Bank of America
Las Vegas, Nevada
10.2020 - 04.2023
- Supported high-value clients with complex account inquiries and transaction processing.
- Resolved customer complaints through effective communication and problem-solving.
- Utilized banking software to manage customer accounts and transaction history.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- I earned the Top Performer of the Month award multiple times during my employment.
Medical Courier
Express Medical Transporters
Las Vegas, Nevada
02.2018 - 10.2020
- Transported medical specimens efficiently across designated routes for timely delivery.
- Verified patient information and delivery schedules for accuracy and compliance.
- Operated specialized vehicles equipped for safe transport of medical items.
- Assisted healthcare professionals by delivering critical items promptly and reliably.
Assistant Manager
Pisces Reef Fish Emporium
Las Vegas, Nevada
02.2015 - 01.2018
- Assisted in managing the daily operations of an aquarium fish retail store.
- Coordinated inventory management and restocking of aquatic supplies and livestock.
- Resolved customer inquiries and issues regarding fish care and product selection.
- Supervised daily operations including scheduling shifts, assigning duties.
- Resolved conflicts between team members in an effective manner.
Education
GED -
J.P. Taravella High School
Coral Springs, FL02-2010
Skills
- Field Operations
- Route Management & Logistics
- Customer Service
- Independent field work
- Vehicle Operations
- Inventory Management
- Safety & Compliance
- Computer Literacy
- Small Business Operations
- Conflict resolution
- Equipment maintenance
- Adaptable
- Quick Learner
- Growth Mindset
- Attention to Detail
- Problem Solving
Certification
Nevada Defensive Driving Course
Timeline
Lead Aquatic Technician
Stonewall Creek
06.2023 - 11.2025
Customer Service Representative
Bank of America
10.2020 - 04.2023
Medical Courier
Express Medical Transporters
02.2018 - 10.2020
Assistant Manager
Pisces Reef Fish Emporium
02.2015 - 01.2018
GED -
J.P. Taravella High School