Summary
Overview
Work History
Education
Skills
Timeline
Two time recipient of the "MY BOSS IS A PATRIOT AWARD"
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Daniel willis

Shreveport,LA

Summary

Professional with significant expertise in security management and risk mitigation. Demonstrates strong focus on team collaboration, ensuring reliability and adaptability in dynamic environments. Skilled in threat assessment, crisis management, and developing robust security protocols. Valued for integrity, strategic thinking, and effective communication.

Knowledgeable with proven track record in safeguarding organizational assets and implementing comprehensive security protocols. Spearheaded initiatives that enhanced security measures and mitigated risks across multiple sectors. Demonstrated expertise in threat assessment and crisis management.

Overview

27
27
years of professional experience

Work History

Chief Security Officer

Shreveport Convention Center
05.2021 - Current
  • Promoted a culture of information sharing among employees through cross-departmental collaboration on matters related to organizational safety.
  • Negotiated contracts with external vendors for security services, maintaining cost efficiency without compromising quality.
  • Performed regular audits of the company''s IT infrastructure for vulnerabilities, addressing issues before they could be exploited by malicious actors.
  • Contributed expertise in the development of marketing materials showcasing the company''s commitment to robust security measures.
  • Advised executive leadership on emerging threats and best practices for risk management, contributing to strategic decisionmaking.
  • Managed a team of security professionals, ensuring their continuous professional development and effective performance in their roles.
  • Evaluated new technologies to enhance the company''s overall security posture, implementing cost-effective solutions as necessary.
  • Improved overall company security by developing and implementing comprehensive security policies and procedures.
  • Coordinated with law enforcement agencies during investigations, fostering strong relationships for future collaboration.
  • Maintained strict compliance with applicable laws and regulations, ensuring adherence to industry-specific security requirements and standards.
  • Streamlined incident response process to minimize downtime and ensure rapid recovery from security breaches or attacks.
  • Handled sensitive internal investigations discreetly, resolving conflicts while preserving the integrity of the organization.
  • Implemented data loss prevention measures to ensure sensitive information remained protected against unauthorized access.
  • Developed business continuity plans to maintain critical operations during potential disasters or crisis situations.
  • Increased employee awareness on cybersecurity, conducting regular training sessions on best practices and emerging threats.
  • Enhanced physical security measures by overseeing the installation of advanced surveillance systems and access control devices.
  • Participated in industry conferences and workshops to stay updated on latest trends in cybersecurity and physical protection methods.
  • Reduced security incidents for increased safety with regular risk assessments and proactive mitigation strategies.
  • Recorded incident reports with detailed accounts of occurrences.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Coordinated with security personnel or other departments to establish safety of visitors and staff.
  • Developed and implemented strategies to prevent and respond to security incidents.
  • Collaborated with management to develop security policies and procedures.
  • Screened vendors and contractors before granting access to restricted areas within mall.
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Monitored and approved access control systems for accessibility to authorized personnel.
  • Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Examined doors, windows and gates to verify security.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Wrote detailed reports of all security breaches and investigations.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Issued access cards to authorized personnel to monitor access points.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.

Hotel Security Manager

Hilton of Shreveport Downtown
01.2020 - 02.2024
  • Supported continuous improvement efforts related to safety protocols by participating in ongoing security training and development opportunities.
  • Improved emergency response times by developing and implementing effective evacuation plans.
  • Safeguarded hotel assets by regularly inspecting property perimeters, parking lots, and public areas for signs of trespass or damage.
  • Cultivated positive relationships with hotel staff through regular communication, fostering an atmosphere of teamwork in ensuring guest safety.
  • Trained new security officers on best practices and protocols, contributing to increased team effectiveness.
  • Increased overall guest satisfaction by promptly addressing security concerns and providing professional assistance.
  • Liaised effectively with external vendors such as event planners or maintenance personnel to maintain clear communication channels regarding security matters.
  • Mitigated disputes between guests or visitors, ensuring peaceful resolutions that upheld the reputation of the hotel.
  • Evaluated guest feedback to identify trends in security concerns, leading to proactive measures for continued improvement.
  • Conducted comprehensive risk assessments to identify potential vulnerabilities within the hotel property.
  • Collaborated with local law enforcement agencies to ensure a safe environment for hotel guests and staff.
  • Promoted a secure environment through the enforcement of hotel policies, procedures, and regulations.
  • Provided exceptional customer service to guests while maintaining a vigilant watch for potential security risks.
  • Prevented unauthorized access to restricted areas through diligent monitoring of keycard access points.
  • Minimized property loss by conducting thorough investigations of reported thefts and other security breaches.
  • Reduced security incidents by maintaining a visible presence and communicating with guests and staff.
  • Streamlined incident reporting processes, resulting in more accurate documentation and timely response to security issues.
  • Responded swiftly to alarms or calls for assistance, ensuring prompt resolution to potential threats or disturbances.
  • Enhanced hotel safety by conducting regular security patrols and monitoring surveillance systems.
  • Assisted management in developing crisis response plans tailored specifically for the unique needs of the hotel environment.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Examined doors, windows and gates to verify security.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Wrote detailed reports of all security breaches and investigations.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Issued access cards to authorized personnel to monitor access points.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.

Security Manager

Willis Knighton Medical Center
10.2011 - 05.2021
  • Managed a team of security personnel, providing regular training for improved performance and professional growth.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
  • Reduced incidents of theft and vandalism by implementing advanced surveillance systems and access control measures.
  • Kept team compliant with security protocols and appearance standards.
  • Enhanced overall security by conducting comprehensive risk assessments and implementing tailored security plans.
  • Improved response time to incidents by developing effective communication protocols within the security team.
  • Developed comprehensive emergency response plans to minimize business disruptions during crises situations.
  • Submitted documentation for weekly payroll, managed schedules, and enforced policies.
  • Conducted drills to keep security staff on alert and proficient with established plans.
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
  • Negotiated contracts with security vendors, securing high-quality services and equipment within budget constraints.
  • Facilitated collaboration between different departments to integrate security considerations into broader organizational operations.
  • Coordinated with law enforcement and emergency responders during critical incidents, minimizing impact and ensuring swift resolution.
  • Advised senior management on security best practices, contributing to strategic planning and risk management.
  • Managed security policies and procedures to promote safety and security of personnel and assets.
  • Responded swiftly to security incidents and effectively resolved security issues.
  • Investigated and resolved security breaches to protect organization and corporate assets.
  • Monitored and maintained CCTV and access control systems to protect personnel and assets.
  • Evaluated security systems and procedures to identify areas for improvement.
  • Determined security budgets and identified opportunities to optimize resource utilization.

Security Manager

Shreveport Convention Center
06.2007 - 12.2010
  • Managed a team of security personnel, providing regular training for improved performance and professional growth.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
  • Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
  • Kept team compliant with security protocols and appearance standards.
  • Reduced incidents of theft and vandalism by implementing advanced surveillance systems and access control measures.
  • Investigated incidents and wrote reports.
  • Coordinated protective service operations with other emergency response agencies.
  • Monitored building access, ensuring only authorized personnel were granted entry into secure areas of the facility.
  • Enhanced overall security by conducting comprehensive risk assessments and implementing tailored security plans.
  • Organized successful large-scale events, coordinating with multiple stakeholders to ensure optimal safety conditions for attendees and staff members alike.
  • Improved response time to incidents by developing effective communication protocols within the security team.
  • Developed comprehensive emergency response plans to minimize business disruptions during crises situations.
  • Led regular audits of physical security measures, ensuring compliance with relevant regulations and industry standards.
  • Submitted documentation for weekly payroll, managed schedules, and enforced policies.
  • Evaluated existing security infrastructure, identifying areas for improvement and recommending cost-effective solutions.
  • Provided executive protection services for high-profile clients, ensuring their safety during public appearances and travel.
  • Conducted drills to keep security staff on alert and proficient with established plans.
  • Collaborated with law enforcement agencies to streamline information sharing during investigations and emergency situations.
  • Oversaw contract negotiations, budget implementation, disciplinary reviews, training and manpower work schedules.
  • Established strong relationships with local law enforcement, facilitating collaboration during critical events or investigations.
  • Increased employee safety by conducting regular safety drills and establishing clear evacuation procedures in case of emergencies.
  • Verified excellence in regards to security programs, strategies and plans within fast-paced and high-risk environments.
  • Oversaw installation of state-of-the-art security equipment, ensuring full coverage of facility.
  • Negotiated contracts with security vendors, securing high-quality services and equipment within budget constraints.
  • Customized security training programs to address specific needs and vulnerabilities within organization.
  • Facilitated collaboration between different departments to integrate security considerations into broader organizational operations.
  • Developed and enforced strict security policies, significantly reducing risk of data breaches and theft.
  • Conducted regular security audits to identify vulnerabilities and recommend corrective actions.
  • Advised senior management on security best practices, contributing to strategic planning and risk management.
  • Investigated and resolved security breaches to protect organization and corporate assets.
  • Monitored and maintained CCTV and access control systems to protect personnel and assets.
  • Coordinated with IT personnel regarding security of digital assets and information systems.
  • Determined security budgets and identified opportunities to optimize resource utilization.
  • Cultivated relationships with external security vendors to make additional security resources available if necessary.
  • Evaluated security systems and procedures to identify areas for improvement.

Security Director

Isle of Capri Casino
01.1998 - 08.2005
  • Recorded incident reports with detailed accounts of occurrences.
  • Supervised grounds, employee entrances, and exits and security officers on duty.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Monitored property and investigated areas of suspicion.
  • Maintained proper functioning of all security equipment.
  • Coordinated large-scale event logistics ensuring adequate staffing levels, equipment availability, and efficient crowd control strategies were implemented.
  • Conducted thorough investigations into reported security breaches, leading to the identification and resolution of vulnerabilities.
  • Completed payroll, reports and all documentation for operations and administration.
  • Managed access control systems, ensuring the safety of personnel and the protection of company assets.
  • Established effective security policies and monitored implementation at all levels.
  • Enhanced security measures by conducting regular risk assessments and implementing updated protocols.
  • Liaised with local, state, and federal agencies to cooperate in investigations.
  • Collaborated with cross-functional teams to develop and implement emergency response plans for various scenarios.
  • Streamlined communication processes between security personnel, resulting in quicker incident resolution times.
  • Improved staff performance by providing comprehensive training on security procedures and equipment usage.
  • Fostered seamless collaboration between internal departments during high-risk projects or critical incident responses by effectively communicating expectations.
  • Developed strong relationships with local law enforcement agencies, fostering a collaborative approach to crime prevention.
  • Oversaw budget management for security department, optimizing resource allocation while maintaining high-quality service levels.
  • Improved compliance with industry regulations by regularly auditing policies and procedures against established guidelines.
  • Established a culture of safety-first mindset among employees through ongoing training initiatives focused on workplace violence prevention.
  • Evaluated new security technologies and made recommendations for system upgrades, enhancing overall facility protection.
  • Streamlined contract negotiations with external vendors saving costs while maintaining quality service provision from third-party security partners.
  • Created detailed reports on security incidents, providing actionable insights for management review and decision-making purposes.
  • Conducted regular facility inspections, identifying and mitigating potential hazards to ensure a safe working environment for all staff members.
  • Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
  • Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
  • Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
  • Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.
  • Researched, reviewed and recommended equipment, materials and supplies to prepare and maintain security expenses within approved budget.
  • Responded swiftly to security incidents and effectively resolved security issues.
  • Monitored and maintained CCTV and access control systems to protect personnel and assets.
  • Managed security policies and procedures to promote safety and security of personnel and assets.
  • Investigated and resolved security breaches to protect organization and corporate assets.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
  • Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
  • Implemented comprehensive security plans to provide highest levels of protection for facilities.
  • Submitted documentation for weekly payroll, managed schedules, and enforced policies.
  • Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
  • Developed and maintained emergency response plans to promote fast and effective action during crises.
  • Collaborated with senior management to develop and implement strategies to mitigate security risks.
  • Evaluated security systems and procedures to identify areas for improvement.
  • Established and maintained close working relationships with local law enforcement officers.

Education

Huntington High School
Shreveport, LA
05-1989

Skills

  • Identity and Access Management
  • Intrusion Detection Systems
  • Threat Intelligence Analysis
  • Disaster Recovery Strategies
  • Security Awareness Training
  • Incident Response Planning
  • Security policy development
  • Data Privacy Compliance
  • Mobile Security Implementation
  • Conflict resolution
  • Armed Security Trained

Timeline

Chief Security Officer

Shreveport Convention Center
05.2021 - Current

Hotel Security Manager

Hilton of Shreveport Downtown
01.2020 - 02.2024

Security Manager

Willis Knighton Medical Center
10.2011 - 05.2021

Security Manager

Shreveport Convention Center
06.2007 - 12.2010

Security Director

Isle of Capri Casino
01.1998 - 08.2005

Huntington High School

Two time recipient of the "MY BOSS IS A PATRIOT AWARD"

 I was awarded the My Boss is a Patriot Award twice. The award is awarded to a civilian that has demonstrate a willingness to allow employees to fulfill the military obligation. I had several employee that were servicemen and servicewomen. The time away afforded them the time to prepare for whatever was to come. Defending our nation is one of the biggest sacrifices that an employee can make. The very less we can do for those that go out and defend this great nation, is allowing them the time to prepare. Their sacrifice is our freedom.

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