Dynamic Business Technology Analyst with [Number] years guiding companies in leveraging available assets and reducing technical spending. Adept at providing superlative technological performance without ballooning IT budgets. Designs novel strategies to maximize synergies between personnel and equipment. Known for harmonizing human resources with hardware assets to enhance productivity and reduce friction. Well-versed [Job Title] studied at aligning companies' true technological needs with budgeting requirements. Supportive through full technology lifecycles, from onboarding to end-of-life. Optimizes business performance by creating situations that benefit staff morale as much as financial growth. Designs thoughtful, human-centric approaches to integrating IT needs with employee desires.
Overview
23
23
years of professional experience
Work History
Business Technology Analyst
Federal Deposit Insurance Corporation (This is a federal job)
02.2024 - Current
Serves as the principle in the development and execution of RMS and IT operational and organizational change initiatives
Assists in the development, implementation and enhancement of information management systems, business lines and strategic and operational objectives
Performs needs analyses to define opportunities for new or improved business process solutions; and identifies, analyzes, and documents risks issues and communicates decisions
Leads, coordinates, integrates, and is accountable for the overall project management success of the design, documentation, development, modification, testing, installation, implementation, and support of Division applications, models, tracking systems, and reporting tool
Collaborates with RMS executives, managers, and other divisions to achieve coordinated IT management objectives necessary to fulfill FDIC and RMS objectives for supervision
Researches and answers technical inquiries on a wide array of issues or systems.
Project Manager
Securities and Exchange Commission
11.2017 - Current
Project Manager responsible for the Electronic Data Gathering Analysis and Retrieval (EDGAR) system, Business Office (EBO), EDGAR Redesign (ERD) effort, Phase VI Security Uplift Project to integrate login.gov as a 3rd party authenticator providing multi-factor authentication services
Served as Branch Chief (temporary promotion) for the EDGAR Business Office (EBO), Filer Support Branch, leading and supervising a team of 12 FTE's and 11 contractors
Manage mission critical large scale enterprise-wide information systems development and modernization efforts, while maintaining the system security Posture
Assessed existing and proposed IT policies; analyzed and revised policies; and provided recommendations on the implications of IT polices
Skilled in applying IT principles, concepts, methods, standards, and practices in order to develop and interpret policies, and procedures involved in the planning and delivery of IT services
Perform lifecycle activities to include planning, requirements definition, design and testing of software releases as well as integrating, evaluating, and implementing IT plans, policies, standards, and operations
Provide guidance on organization IT policy and major or significant IT issues and problems while managing matrixed teams to include software developers, technical leads, project managers, and business systems analysts
Experienced in providing oversight and direction for a wide range of issues related to the operations, business, policies, practices, and procedures governing a significant public-facing operation
Communicated with the public and external stakeholders about a significant public-facing system for post EDGAR Phase V project to upgrade the system middleware
Serve as liaison with individuals and groups both internal and external to the organization regarding administrative and/or program matters
Experienced in managing multi-million dollar IT contracts and contract resources for numerous projects over the course of multiple years
Experienced in Coordinating large, detailed project plans across multiple resource pools
Project Manager in support of the EDGAR Business Office (EBO) EDGAR Redesign (ERD) effort, Phase V Security Uplift Project, as well as leading multiple other programs and/or projects related to IT enterprise application modernization initiatives
Provide expert analysis and evaluation to management that encompass program milestones, schedules and resource planning and execution required for effective operations and decision making
Conduct bi-weekly status briefings with Phase V project Executive Committee, as well as monthly status meetings with ERD Board members
Aid in developing project budgets for EDGAR Enhancements
Serve as COR for EBO's Filer Technical Support contract
Serve as COR for EDGAR Financial Management System (EFMS) development and O&M Support contract
Skilled with planning, organizing, and directing team and system stakeholder efforts across organizational lines.
IT Project Manager
Securities and Exchange Commission (This is a federal job)
01.2016 - 11.2017
Managed Information Systems development and modernization projects in support the Office of Compliance, Inspections and Exams (OCIE) customer's needs
Identify risks and incorporating practical solutions into IT project plans as well as analyze and track progress to determine overall status for IT projects including system development and implementation
Facilitates and resolves issues that arise to include scheduling conflicts, impact on other systems, and technical risk and constraints
Responsible for determining appropriate break down of activities that need to be effectively communicated and managed to OCIE leadership
Develops project budgets, schedules, tracking and monitoring projects, and technical and financing progress and status
Define priorities and coordinates activities with the project team Office and other stakeholders, while managing expectations of various stakeholder with regard to competing objectives and goals
Evaluated emerging IT needs and recommending new technologies and architecture
Provided technical expertise in the system development of new and existing IT processes and standard operating procedures and systems.
Project Manager/Information Technology Specialist
Comptroller of the Currency (This is a federal job)
05.2014 - 01.2016
Perform full range of project management activities to include Developing and maintaining project plans and providing concise and effective written and oral status reports to stakeholders for multi-million dollar projects
Manage multiple projects or tasks through the systems development life cycle from project initiation, requirements gathering, design and development, testing, implementation, maintenance, and retirement, using a standard methodology
Lead project staffs responsible for managing, administering, developing, and/or maintaining information technology projects
Coordinate project activities in order to ensure that efforts are initiated efficiently and effectively while resolving customer requests and completed on schedule and within budget
Conducted risk analysis, defined scope, and developed SOW's for site infrastructure remediation for District offices to facilitate FY15 and FY16 technical refresh
Responsible for scheduling, maintenance, operations and orderliness of the OCC headquarters voice/WAN test Laboratory
Plan, analyze, develop, implement and manage the systems environment in support of the agency's IT voice and data architecture and overall business needs.
Telecommunications Specialist
Transportation Security Administration (This is a federal job)
02.2013 - 05.2014
Program manager for TSA Circuit Management Program for the Office of Information Technology (OIT)
Served as Project manager in support of the IT/Telecom infrastructure aspect of TSA office/site build outs and relocations
Provisioned for voice and data circuits for TSA locations nationwide to support the End User Services Division (EUSD) and TSA's global mission
Developed, analyzed, and recommended changes to telecommunication related SOW's and IMAC's (installation, move, add, change) service requests to ensure compliance with circuit policies
Analyzed data and provided recommendations, advising managers on business operational matters, assisted management in allocating administrative resources, and identified and resolved funding inquiries
Managed relevant contracts, inter-agency agreements and Networx sourcing strategies
Assisted with developing the Businesses unit's budget and strategic planning efforts
Led business process improvement efforts to create efficiencies within the End User Services circuit management program that decreased circuit delivery lead times and increase the quantity of orders processed monthly
Produced written and oral status updates and correspondence to provide status updates to stakeholders in an effective manner
Worked with Human Resources department to ensure project staffing resources were available for the successful completion of various projects
Conducted studies related to circuit management, efficiencies, controls, and long-range usage and allocation
Implement processes for controlling fraud, abuse, and auditing circuit usage and costs
Serve as TSA COR (Contracting Officer's Representative) for contracts providing Ricoh brand copiers Agency wide, with contract value in excess of five million dollars
Conduct technical evaluations and consult with users to identify user requirements, OIT resources, availability of solutions and alternative services
Developing requirements documents, cost estimates and market research covering the ordering, intake operations, and certification processes
Serve as TSA's representative at DHS meetings on telecommunications strategies, operational concepts, and procedures
Coordinate telecommunications activities with TSA Office of Acquisitions (OA), Information Technology Infrastructure Program (ITIP) managed service provider, GSA, DHS, and service providers
Serves as the Designated Agency Representatives (DAR), in placing orders for all TSA telecommunications services under a GSA NETWORX and WITS services contracts
Provision for POTS lines, conference bridges and Web hosted audio visual conferencing accounts in support of TSA personnel's communication requirements.
Project Manager/Telecommunications Analyst
CACI International, Inc.
04.2011 - 01.2013
Project manager responsible for the Drug Enforcement Administration's Voice Telecommunications program, to include the planning, specifications, operations and ordering of services in new and existing DEA facilities
Served as DEA voice telecommunications manager who provides technical and programmatic expertise in the planning, selection and implementation of mission critical voice and data telecommunications systems for DEA
Lead and directed project teams engaged in the design, implementation and modification of Telecommunications projects for DEA offices nationwide
Successfully managed over 12 DEA telecommunications projects valued over 2.5 million dollars
Applied knowledge of IT standards, policies, programs as well as advanced level of interpersonal skills to enhance customer service delivery
Effectively communicated IT, Telecommunications and project information to management and stakeholders within and outside of the administration
Developed project scope and SOW's based on customer requirements
Prepared and managed project plans for secure and non-secure voice and data infrastructure installation define scope and user requirements and write statement of work
Managed contract budget for each telecommunications project
Ensured projects are completed on schedule and within budget, and that the technical and functional requirements of the assignment are met
Conducted site visits/inspections of projects to review and manage telecommunications vendor work while ensuring adherence to DEA and industry standards
Employed effective conflict resolution methods demonstrating sound professional and personal judgment in reaching appropriate solutions to problems that ensure project satisfaction for vested stakeholders.
Intermediate Systems Engineer/Electrical Technician
STG, Inc.
08.2007 - 04.2011
Performed in a team of Electrical and Mechanical Engineers to design, integrate, modify and develop prototype and existing military information systems
Responsible for technical data packages and created technical drawings for the technical data packages
Managed project to migrate technical data packages from AutoCAD and Autodesk Inventor 3D
Built, installed and troubleshoot electrical, voice and data cabling for U.S
Army Distributed Common Ground System-Army (DCGS-A)
Participated in resume screening process and candidate interviews for potential new hires in support of the programs objectives
Constructed and installed AC/DC power distribution systems for in DCGS-A systems
Procured military specification electrical equipment for prototypes and production of DCGS-A systems
Installed and troubleshoot communications equipment and cabling for electrical power, network and data, and voice signal cabling for production of DCGS-A system
Worked with Human Resources Department to review resumes and qualifications, and determine candidates for interviews of vacancies to ensure the required skills are identified for potential new employees.
Field Communications Technician
TOMRA NORTH AMERICA
03.2006 - 06.2006
Installed, operated and maintained communications equipment in reverse vending machines for international material recycling company
Managed wireless and land line communication connections using cellular modems, switches and operator interface programs for reverse vending machines throughout the New York City metro area
Troubleshoot and repaired voice and data lines throughout buildings from modems to building's main point of entry
Managed monthly install and repair scheduling
Produced verbal and written monthly status reports to management to update repair progress.
Small Extension Node team Chief (Sergeant/ E-5)
United States Army
07.2001 - 02.2006
Five years military service, serving in leadership and management positions during two active deployments in Iraq
Designed, implemented and managed Mobile Subscriber Equipment (MSE) tactical voice and data circuit switch operations for U.S
Army during Operation Iraqi Freedom using WAN/LAN, wireless technology and satellite links
First line supervisor of seven personnel with the responsibility of training subordinates in the operation, construction of links, maintenance and troubleshooting the Mobile Subscriber Equipment
Assigned day to day responsibilities and authority for subordinates to accomplish operational activities, providing broad direction to assure achievement of objectives
Trained and Lead personnel in the combat tactics and procedures for providing vehicular convoy security
Extensive experience in communications network cable installation, operation, and maintenance of network switching systems including Cisco router operations and Mobile Subscriber Equipment
Built, operated, maintained and repaired communication networks that processed over 1 million calls daily during Operation Iraqi Freedom
Supervised the training and instruction of fifteen junior soldiers on tactical and technical tasks of communication node center operations as well as small extension node switches
Accountable for communications equipment valued in excess of 1 million dollars
Served as Platoon COMSEC leader.
Education
Master's degree - Master's in Business Administration
Bellevue University
06.2019
Bachelor's degree - Management of Information Systems
Bellevue University
03.2013
Skills
Vendor Relationship Management
Information Systems Planning
Requirements Gathering
Dayphone
7039666011
Desiredlocations
ALL, District of Columbia, United States
ALL, Virginia, United States
Frederick, Maryland, United States
Jobrelatedtraining
PMP - Project Management Professional certification from PMI. 11/2014
FPM-231- Applications in Project and Program Management (FAC/PPM Level 2)
FPM-232- Applications in Contracting (FAC/PPM Level 2)
Financial Institution Specialist at Federal Deposit Insurance Corporation, FDICFinancial Institution Specialist at Federal Deposit Insurance Corporation, FDIC