Daniel Woolery
Fond du lac,WI
Summary
Results-driven Printing Press Operator with over five years of experience in flexographic printing. Proficient in press troubleshooting, quality control, and training new operators, contributing to enhanced production efficiency and reduced downtime.
Overview
10
10
years of professional experience
Work History
Printing Press Operator
CP Flexible Packaging
01.2018 - Current
- Operated printing presses to produce high-quality flexible packaging products.
- Monitored equipment performance, making adjustments to ensure optimal output and reduce downtime.
- Trained new operators on machine setup, operation, and safety protocols to maintain compliance.
- Implemented process improvements that enhanced production efficiency and product quality.
- Conducted routine maintenance on printing equipment to prevent breakdowns and extend lifespan.
- Collaborated with quality control team to identify and rectify defects in printed materials.
- Streamlined workflow processes, resulting in faster turnaround times for customer orders.
- Set up and operated printing press machines.
- Operated press to achieve highest print quality and productivity with minimal scrap.
- Reviewed completed orders for quality and accuracy.
- Inspected machines and performed repairs.
Customer Service Manager
Walmart
09.2015 - 01.2018
- Led customer service team to achieve high satisfaction ratings through effective training and process improvements.
- Developed and implemented strategies to enhance customer engagement and retention across multiple store locations.
- Analyzed customer feedback to identify trends, driving initiatives for service improvement and operational efficiency.
- Mentored staff on best practices in customer interaction, resulting in higher employee confidence and performance levels.
- Oversaw resolution of complex customer issues, ensuring timely responses and fostering positive relationships with clientele.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Analyzed customer feedback data to identify trends and areas for improvement, driving continuous enhancement of services provided.
Education
No Degree - Sports And Recreation Management
Ashford University
San Diego, CAHigh School Diploma -
Fond Du Lac High School
Fond Du Lac, WI06-2006
Skills
- Press troubleshooting
- Strong attention to detail
- Ink mixing and matching
- Quality control inspection
- Flexographic printing
- Quality assurance
- Color management
- Waste reduction
Timeline
Printing Press Operator
CP Flexible Packaging
01.2018 - Current
Customer Service Manager
Walmart
09.2015 - 01.2018
No Degree - Sports And Recreation Management
Ashford University
High School Diploma -
Fond Du Lac High School