Daniel Wright
Terre Haute,IN
Summary
Organized Food Delivery Driver offering consistent record of fast deliveries and friendly service. Satisfies customers consistently by working fast, answering questions and accurately handling payments. Knowledgeable about different restaurants' procedures and promotions and skilled at handling concerns. Dedicated and friendly individual experienced in safely navigating busy city streets. Adept at following route and delivery instructions. Highly organized with proven track record of providing excellent customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Dasher
Door Dash
01.2023 - Current
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Developed and maintained professional relations between customer, store personnel, and company.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Addressed issues and resolved customer complaints to establish trust and reliability.
- Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
Final Assembly
ZF
05.2023 - 07.2023
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Assisted quality assurance by inspecting items and removing defective parts.
- Completed durable assemblies and subassemblies with hand and power tools.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
- Conducted quality assurance inspections on finished components and identified issues.
- Documented production data and output to enable tracking history and maintain accurate records.
- Streamlined production process to maximize safety and productivity.
- Troubleshot assembly line to repair malfunctions and avoid disruptions.
- Monitored production to determine adherence to schedule and minimize delays.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated various machines used in production processes.
- Continuously checked products for quality assurance according to strict guidelines.
- Assembled products and components and made proactive adjustments to settings to produce work within tight tolerances.
- Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
- Utilized safety devices and procedures to protect personnel and equipment.
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
- Completed daily inspection of machines and equipment.
- Managed inventory of parts and components.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
Cook / Cashier
Casey's Gas Station
10.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Tallied cash drawer at beginning and end of each work shift.
- Performed cash, card and check transactions to complete customer purchases.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Checked personal identifications during alcohol and tobacco sales.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Lifted up to 50 pounds at once and used forklift to move heavier loads
Shift Lead Manager
Taco Bell
08.2017 - 04.2021
- Cooperated with coworkers to improve customer experience and manage storefront.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Exercised composure under pressure and in escalated customer service scenarios.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Completed after shift review reports to remind supervisors of completed work.
- Evaluated employee performance and coached and trained to improve weak areas.
- Checked building to confirm maintenance and cleaning met code and regulations.
- Delegated high volumes of work to empower team, build trust, and assist with professional development.
Cashier/Stocker Associate
Cork & Keg
07.2019 - 11.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
General Labor Worker
Monumental Stoneworks
05.2018 - 04.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Performed general housekeeping and cleaning tasks.
- Adhered to company policies, safety procedures, and performance standards.
- Produced parts and assemblies quickly and efficiently within tolerances.
- Maintained and repaired facilities, equipment, and tools.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Cleaned and straightened work areas to maximize productivity and safety.
- Operated equipment and machinery safely to prevent accidents.
- Maintained proper storage for raw materials and finished products to prevent spoilage and damage.
- Assisted in training of new employees on company policies, procedures and processes.
- Identified defective products or machinery and reported to supervisor.
Education
No Degree - Computer Programming/Graphics Design
Full Sail University
Winter Park, FLHigh School Diploma -
Southmont Sr High School
Crawfordsville, IN05.2017
Skills
- Defensive Strategies
- Special Assignments
- Urban Delivery Management
- Financial Records
- Customer Inquiries
- Special Requests
- Mobile Payment Technology
- Phone Orders
- Corrective Actions
- Freight Inspection
- Customer Service
- Routine Maintenance
- Hardworking and Responsible
- GPS and Route Planning
Timeline
Final Assembly
ZF
05.2023 - 07.2023
Dasher
Door Dash
01.2023 - Current
Cook / Cashier
Casey's Gas Station
10.2022 - 03.2023
Cashier/Stocker Associate
Cork & Keg
07.2019 - 11.2019
General Labor Worker
Monumental Stoneworks
05.2018 - 04.2019
Shift Lead Manager
Taco Bell
08.2017 - 04.2021
No Degree - Computer Programming/Graphics Design
Full Sail University
High School Diploma -
Southmont Sr High School