Daniel Yelle
Franklin,MA
Summary
Dynamic professional with a proven track record in claims processing and negotiations, notably at Samuel F. McCormack Co., Inc. Excelled in enhancing customer satisfaction and doubling project revenue at Owens Corning within 15 months. Skilled in fostering relationships and adept in excellent people skills, achieving significant business growth and operational efficiency.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Property Claims Adjuster
Samuel F. McCormack Co., Inc.
01.2009 - Current
- Exercised proper judgment and decision making to analyze property claims. Typical diary averaged 50-60 active claims. Primarily worked on homeowner's claims
- Researched costs of repairing all damages mentioned in the claim and requested quotes from various contractors and vendors to compare rates.
- Verified that insurance policies in question exist and examine terms and stipulations as they relate to claims.
- Wrote estimates for myself as well as other adjusters on open claims and provided training as needed.
- Enhanced customer satisfaction with prompt communication and consistent follow-up on claim status updates.
- Achieved timely resolution of property claims by investigating, evaluating, and settling a variety of cases.
- Prepared reports of findings of investigations.
- Extensive knowledge of Xactimate which included training of new employees on the program.
- Have built solid relationships with insurance carriers including MPIUA/RIJRA, Vermont Mutual, Quincy Mutual, Andover Companies, Union Mutual, Arbella and Brownstone Agency. Fostered relationships with various examiners at said carriers am an expert at their specific reporting requirements.
Sales Manager
Massachusetts Bay Lines
05.2005 - 12.2008
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Assisted marketing and operations with support of events.
- Tracked sales revenue for upper managment.
Project Manager
Owens Corning
01.2004 - 04.2005
- Responsible for the management of all Southern Massachusetts basement finishing projects from start to completion.
- Increased monthly revenue for completed projects from $400K per month to $800K per month in 15 months.
- Supervised 5 work crews. Assisted crews during projects, troubleshooted issues, performed quality control and managed daily site inspections.
- Acquired all building permits for new projects.
- Designed, altered and enhanced basement projects to meet all local building codes.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Senior Sales and Operation Manager
Thomas West, Incorporated
06.1987 - 12.2003
- Instrumental in building company from a three-person operation out of a home office to a multimillion-dollar corporation over the course of more than 16 years of employment. Responsibilities ranged through all aspects of company operations.
- Responsible for new business development
- Responsible for negotiation and purchasing of all raw materials for all product lines-over 2 million per year.
- Responsible for administering and maintaining corporate computer systems.
- Ran the production line of 12 workers. Purchased all capital equipment, set schedules, designed production systems.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Business
North Adams State University
North AdamsSkills
- Claims processing
- Excellent people skills
- Claims investigation
- Damage assessment
- Negotiations
- Sales
Affiliations
- United States Marine Core, Honerably Discharged after 8 years
Certification
Insurance Adjuster License in Rhode Island and New Hampshire
CSL in Massachusetts
Timeline
Property Claims Adjuster
Samuel F. McCormack Co., Inc.
01.2009 - Current
Sales Manager
Massachusetts Bay Lines
05.2005 - 12.2008
Project Manager
Owens Corning
01.2004 - 04.2005
Senior Sales and Operation Manager
Thomas West, Incorporated
06.1987 - 12.2003
Insurance Adjuster License in Rhode Island and New Hampshire
CSL in Massachusetts
Business
North Adams State University
Similar Profiles
Jacob McCormackJacob McCormack
Farm Hand at GJ & MV McCormack FarmsFarm Hand at GJ & MV McCormack Farms
Jeffrey McCormackJeffrey McCormack
Music Management, Publicist at McCormack EntertainmentMusic Management, Publicist at McCormack Entertainment
Vin AnejaVin Aneja
Contract Administrator / Senior Project Co-Ordinator at McCormack Property ServicesContract Administrator / Senior Project Co-Ordinator at McCormack Property Services