Daniel Yoe
Citrus Heights,CA
Summary
To obtain a commercial sales position in the auto parts industry where I can utilize my sales experience, product knowledge and account management skills
Overview
21
21
years of professional experience
Work History
Counter Sales/ Asst Store Manager
Napa Auto Parts
03.2023 - Current
- Manage 50+ commercial accounts in addition to walk-in customers
- Fulfill orders via telephone, internal message or in person contact
- Order and track special orders
- Complete price and availability checks of specific parts
- Inventory control
- Staff scheduling
- Conduct staff meetings to ensure all staff members are maintaining the highest level of service
- Organize specific sales events according to seasonal needs
- Use available resources to stay aware of potential new commercial customers
- Assist high potential walk-in customers with converting to commercial account status
- Communicate with commercial accounts to maintain high level satisfaction and ensure competitive pricing
- Track all orders to guarantee accuracy and on-time deliveries
- Monitor the store’s daily financials and ensure we are hitting quotas, as well as make sure our profit/loss percentage is within acceptable margins
- Provide additional training to sales staff when necessary to improve efficiency
- Utilize multiple proprietary computer programs to ensure accuracy and avoid delays or mistakes
- Stay in constant communication with other stores and our distribution center to ensure a timely delivery time for all parts and special orders
- Complete ongoing training to stay current on all industry standards and changes
Explosives Technician Level III
Blasting Solutions
03.2010 - 01.2013
- Assembled, placed and detonated explosives for the purpose of de-slagging power plant boilers in California, Oregon, Nevada and Washington
- Acquired intricate knowledge of explosive components and their tolerances
- The position required working in confined spaces for extended periods of time
- Responsible for inventory control
- Assisted in training new personnel
- Demanded the ability to work within a specific timeframe, with extreme accuracy and efficiency
Handyman
Self Employed
07.2008 - 03.2010
- Completed home projects including various remodels, replacing doors and windows, painting, countertops and cabinets
- Tree trimming, landscaping, fencing and general maintenance
- Required good communication and analytical skills to assess client needs and product options
- Necessitated excellent time management and organizational efficiency to provide high quality at minimal cost
Window/ Door/ Siding Installer
GORE Home Exteriors
05.2007 - 07.2008
- Projects included cutting fresh openings and reframing walls to facilitate the installation of new windows and doors
- Removal and disposal of existing products
- Additional duties included loading and unloading trucks, recycling scrap metal, cleaning and organizing workshop supplies
- Position called for the ability to work under pressure, analyze and troubleshoot issues as they arose
Kitchen/ Bathroom Installer
Paramount Construction Services
09.2004 - 06.2006
- Renovated and remodeled Apartment homes
- Removed and installed cabinets, countertops, plumbing, appliances and lighting fixtures
- Calculated exact measurements and made precise cuts for drywall repair, plumbing and electrical projects
- Required the ability to work independently on a strict timeline
Skills
- Completed Fortune 200 Management Training Program
- ASE Certified Parts Specialist
- 45 WPM
- 11,500 KSPH (10 key)
- Account based internal Software applications, including but not limited to Collections, Consumer and Commercial Account Management
- Call Center Environments: AT&T Wireless, Waste Management, BFI, Beyondcom
Timeline
Counter Sales/ Asst Store Manager
Napa Auto Parts
03.2023 - Current
Explosives Technician Level III
Blasting Solutions
03.2010 - 01.2013
Handyman
Self Employed
07.2008 - 03.2010
Window/ Door/ Siding Installer
GORE Home Exteriors
05.2007 - 07.2008
Kitchen/ Bathroom Installer
Paramount Construction Services
09.2004 - 06.2006
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