Daniel Zapata
Palm Beach Gardens,FL
Summary
Bilingual, results-driven professional with experience supporting the landlord/tenant design, permitting, and the pre/construction process for retailers including H&M, Victoria’s Secret, Forever 21, and Pandora. Overseeing operations of large retail shopping centers and outdoor retail centers, successfully aligning construction teams with property and city requirements to ensure seamless project execution and compliance. Recognized for a quality-focused leadership style that emphasizes team collaboration, safety management, and compliance awareness to proactively identify hazards and mitigate risks. Proficiency in property operations, maintenance, and security ensuring effective communication with tenants and owners while consistently achieving property management objectives and business concerns.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Facilities Director
ESC Federal
Downtown at the Gardens, PGA
12.2017 - Current
- Manage the overall operations of a premiere outdoor shopping center encompassing 50+ retail stores and restaurants to maximize profitability, including mechanical systems, construction projects, property and preventative maintenance
- Manage All Facilities Services – negotiate $50K-100K for services, review monthly profits and loss, reduce costs and work with regional staff to reconcile inventory supplies, review contracts, recovering over $15K in overage charges in Schindler contract
- Liaison with Construction Contractors – work with architectural/engineering, City, permitting authorities, Fire Marshall and Fire Inspectors, GCs from start-to-completion ensuring projects are on-schedule, within lease and design requirements
- Monitor Contracted Services – coordinate RFPs and implement risk management, emergency planning procedures, 'off hours' work (disaster, flooding, power outages), and maintain fire safety systems per code
- Tenant-Landlord Construction Support – leverage knowledge of the property to assist tenants in coordinating vanilla box projects, build-out construction conditions, and known constraints with MEP/FP plans
- Perform Ongoing Inspections – conduct daily, quarterly, and yearly store inspections, walk-throughs and correctives that meet OSHA/ADA requirements, supporting vacant space assessments and building inspections
- Perform punch walks after project completions to identify any issues and ensure project acceptance
- Hire, Train, and Oversee Staff of Multiple Disciplines – supervise scheduled maintenance work orders (i.e., HVAC, plumbing, electrical fixtures, other building systems) to insure maximum performance and compliance
- Conduct Operational Audits – utilize and operate building automation system (BAS), energy management software (EMS) systems, and other operational platforms to efficiently manage operations and of all stores
Operations Director
ASPM GROUP LLC
Palm Beach Gardens , Florida
09.2018 - 08.2023
- Oversee all aspects of construction operations, ensuring projects are completed on time and within budget.
- Develop and maintain strong client relationships, providing tailored proposals and strategic solutions.
- Direct hiring, training, and mentorship of construction teams to ensure high performance.
- Negotiate contracts, manage budgets, and optimize resources for maximum efficiency with subcontractors.
- Implement safety protocols and compliance measures to uphold industry standards and regulations.
- Collaborate with architects and engineers to drive project success.
- Inspected sites before and after construction projects.
- Conducted site inspections and audits to assess progress and identify potential issues early.
- Identified potential risks associated with each project during preconstruction planning stages.
- Organized and participated in monthly on-site meetings with clientele and subcontractors.
Maintenance Manager
Westfield Broward Mall
Plantation
11.2014 - 12.2017
- Responsible for directing, budgeting, and managing the ongoing/preventative maintenance of the facilities and grounds of the property paying attention to safety, security, and asset protection
- Manage Maintenance Budget – create and maintain annual budget in conjunction with Property Managers goals and objectives, ensuring quality performance and life expectancy of new/existing equipment purchases
- Collaborate with Vendors/Contractors – act as a liaison between tenant, contractors, and landlord; work with vendors to purchase equipment for daily operations, performing electrical/mechanical maintenance
- Oversee Maintenance Logs – maintain accurate logs providing oversight of physical plant, grounds, utilities, HVAC, plumbing, carpentry, etc; and perform equipment inspections of conditions/performance/longevity
- Implement Quality Assurance – support Facilities Director with maintenance departmental work schedules and assignments ensuring QA, work efficiency, and economic solutions with all work performed by team
Facilities Area Manager
Nordstrom & Nordstrom Rack
Boca Raton & Sawgrass Mills
06.2004 - 12.2014
- Provide leadership and direction to a team of 20 department managers and 15 highly skilled technicians and employees in delivering fire and life safety systems, industrial automation, and base building services in a 24/7 logistics environment
- Prioritize Work Requests – respond to store generated work requests; prioritizing, scheduling, and assigning work to staff, managing work order data in work management tracking system
- Maximize Uptime and System Performance – lead and manage shifts of material handling, controls, and facility technicians to 100% equipment uptime, implementing standard operating procedures (SOP)
- Support Optimal Facility Performance – use contracted cleaning services, HVAC, elevators, electric stairs, fire and life safety, pest contracts to support business operations, scheduling preventive maintenance as well
- Hire and Coach Employees – manage the building maintenance staff, hire/terminate, evaluate, coach, discipline and verify employee timesheets for accuracy
- Compliance to Code – assist general contractor with construction build out of Boca Raton location and ensure all maintenance and construction are completed adhering to Florida Building Code, Fire and City inspections, etc
Education
Construction Technical Program -
Lake Worth High School
Lake Worth01.2003
Skills
- Proactive leadership and management
- Strong relationship management
- Facilities/Project Management
- Bilingual- English and Spanish
- Public safety
- Adaptability
- Capital improvements
- Bid evaluations
- Disaster preparedness
- Conflict management
- Pre-construction meetings
- On-site Quality Control and Assurance
- Focused, attention to detail
- Ability to read and interpret blueprints
- Proficient in Microsoft Office, Outlook, Word, PowerPoint, and Excell
- Preventative maintenance
- Construction oversight
- Contract negotiation
- Budget management
Certification
- U.S. Environmental Protection Agency (EPA) Certified
- OSHA Aerial Lifts Certified (29 CFR 1910.67)
Timeline
Operations Director
ASPM GROUP LLC
09.2018 - 08.2023
Facilities Director
ESC Federal
12.2017 - Current
Maintenance Manager
Westfield Broward Mall
11.2014 - 12.2017
Facilities Area Manager
Nordstrom & Nordstrom Rack
06.2004 - 12.2014
Construction Technical Program -
Lake Worth High School
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