Shift Leader
HTeaO
Artesia
04.2025 - 07.2025
- Supervised team members during high-volume service periods.
- Managed inventory levels and restocked supplies as needed.
- Maintained equipment functionality by performing routine checks.
- Communicated effectively with management regarding operational issues.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
- Supervised and led employees to maintain productivity and customer service levels.
- Trained new employees on company policies and procedures.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Assisted general manager with operations game plan and company initiatives implementation.