Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
AWARDS & RECOGNITION
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DANIEL ZULUAGA

Miami

Summary

Private Client–focused Personal Banker with 4+ years of top performance in branch banking, specializing in acquiring, deepening, and managing affluent client relationships through an advice-based approach. Proven success generating significant deposit growth, referrals, and long-term client engagement while maintaining strong compliance and risk discipline. Securities Industry Essentials (SIE) licensed and actively preparing for Series 66, with a strong commitment to building a long-term career with JPMorgan Chase.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Personal Banker

Citibank
08.2021 - Current
  • - Manage a portfolio of mass affluent and high-value clients, serving as the primary point of contact for everyday banking needs.
  • - Achieved 146% of individual sales goals in 2024, ranking among top performers in the Florida market.
  • - Generated $24MM+ in net deposit growth through proactive relationship management and referrals.
  • - Deliver advice-based solutions across deposits, investments, credit, and lending in partnership with specialists.
  • - Educate and enroll clients in digital and self-service banking tools to enhance engagement.
  • - Maintain strict adherence to regulatory and compliance standards, contributing to strong audit outcomes.

Concierge Banker

Citibank
  • - Ranked #1 Concierge Banker in Downtown NYC with a 95% client satisfaction rating through high-touch service.
  • - Built trusted client relationships and resolved complex needs while identifying opportunities for deeper engagement.

Sales Associate

Bob’s Discount Furniture
  • - Consistently exceeded monthly and quarterly sales goals using a consultative, relationship-driven approach.
  • - Built long-term customer relationships by understanding needs and delivering tailored recommendations.
  • - Maintained professionalism, accuracy, and adherence to ethical sales standards.

Sales Associate

Aldo Group
  • - Exceeded individual sales targets month over month through proactive engagement and personalized service.
  • - Developed strong rapport with clients, driving loyalty and repeat business.
  • - Demonstrated strong communication skills and consistency in a fast-paced, goal-driven environment.

Education

Associate in Business Administration -

LaGuardia Community College
New York

Securities Industry Essentials -

Skills

  • Affluent Client Relationship Management
  • Advice-Based Banking Conversations
  • New Client Acquisition & Referrals
  • Deposit & Balance Growth Strategy
  • Cross-Functional Partnering (Investments, Mortgage, Business Banking)
  • Regulatory Compliance & Risk Management
  • Digital Banking Adoption
  • Bilingual Client Engagement

Certification

Series 66 – In Progress

Languages

Bilingual: English & Spanish

Timeline

Personal Banker

Citibank
08.2021 - Current

Sales Associate

Aldo Group

Concierge Banker

Citibank

Sales Associate

Bob’s Discount Furniture

Associate in Business Administration -

LaGuardia Community College

Securities Industry Essentials -

AWARDS & RECOGNITION

Succeeds Together – Citibank, Takes Ownership – Citibank, Delivers with Pride – Citibank, Certificate of Achievement – Sales Excellence, Dean’s List – LaGuardia Community College
DANIEL ZULUAGA