Dynamic professional with experience as a Front Desk Assistant at CT State Community College, excelling in customer service and call handling. Proven ability to enhance visitor experiences through effective communication and attention to detail. Skilled in maintaining organized workspaces and ensuring safety protocols, contributing to team efficiency and project success.
Work History
Front Desk Assistant
CT State Community College: Three Rivers
10.2025 - Current
Assisted in managing front desk operations, ensuring seamless customer service experiences.
Handled incoming calls and inquiries, providing accurate information to students and visitors.
Processed registration forms and student documents with attention to detail and confidentiality.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
Laborer
CZ Contracting
06.2025 - 08.2025
Operated hand and power tools to assist in various masonry tasks.
Maintained cleanliness and organization of worksite to ensure safety protocols.
Assisted skilled tradespeople with installation and repair projects as needed.
Followed safety guidelines to minimize accidents and injuries on site.
Loaded and unloaded materials, ensuring proper handling and storage procedures.
Collaborated with team members to complete projects efficiently and on schedule.
Loaded, unloaded, and moved material to and from storage and production areas.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Improved worksite efficiency by maintaining clean and organized work areas.
Performed general housekeeping and cleaning tasks.
Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
Student Volunteer, Career Closet Service at Phi Theta Kappa Honor Society (CT State Community College, Gateway Chapter)Student Volunteer, Career Closet Service at Phi Theta Kappa Honor Society (CT State Community College, Gateway Chapter)
Interim Assistant Director of Student Success Technology at CT State Community CollegeInterim Assistant Director of Student Success Technology at CT State Community College