Daniela Alcala
Ferndale,WA
Summary
- I am a 24-year-old professional with diverse work experience in the hospitality industry, food manufacturing, and housekeeping. Currently pursuing my educational goals in sociology, I am passionate about community service and volunteering. I speak English and Spanish fluently and am dedicated to furthering my education while actively contributing to my community.
Overview
5
5
years of professional experience
Work History
Busser/waitress
Senor Lopez Restaurant
09.2021 - 09.2023
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Provided attentive service and proactively assessed guest needs.
- Addressed customer complaints and inquiries to verify satisfaction.
- Monitored dining room inventory and replenished as necessary.
Housekeeper
Cecilia Soto
03.2019 - 06.2021
- Provided housekeeping services for residential and business clients, performing cleaning and organization tasks.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Built strong client relationships based on trust and reliability.
Food Production Worker
Hemplers-bb Meat & Sausage
04.2020 - 09.2020
- Operated food production equipment safely and responsibly for quality output.
- Stored food properly by adhering to food safety policies and procedures.
- Followed production list provided by supervisor.
- Recorded food production data to enable performance monitoring.
- Monitored food production and quality control to achieve agreed standards.
- Prepared and built food items according to standardized recipes and directions.
- Maintained ingredients and supplies inventories, enabling timely stock replenishment.
Education
Bachelor of Arts - Sociology
Whatcom Community College
Bellingham, WA2026
Bachelor of Science - Political Science
Western Washington University
Bellingham, WA2025
High School Diploma -
Ferndale High School
Ferndale, WA06.2018
Skills
- Fluent in English and Spanish
- Customer service
- Teamwork
- Attention to detail
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Busser/waitress
Senor Lopez Restaurant
09.2021 - 09.2023
Food Production Worker
Hemplers-bb Meat & Sausage
04.2020 - 09.2020
Housekeeper
Cecilia Soto
03.2019 - 06.2021
Bachelor of Arts - Sociology
Whatcom Community College
Bachelor of Science - Political Science
Western Washington University
High School Diploma -
Ferndale High School