Summary
Overview
Work History
Education
Skills
Timeline
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Daniela Araujo

Davenport,FL

Summary

Dynamic and engaging professional with proven expertise in hospitality service. Excelled at Starbucks by enhancing customer satisfaction and loyalty through exceptional service and problem-solving abilities. Skilled in cash register operation and team collaboration, consistently meeting business needs. Trained new hires, showcasing leadership and a commitment to excellence.

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

6
6
years of professional experience

Work History

Barista

Starbucks
08.2019 - 10.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.

Food Runner/Head Cashier

Huey Magoos Chicken
03.2019 - 09.2019
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.

Cashier/Line Cook

Little Caesars
06.2018 - 08.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

Four Corners Upper School
Davenport, FL
08-2020

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Opening and closing duties
  • Active listener
  • Cash register operation
  • Hospitality service expertise
  • Professional demeanor
  • New hire training
  • Graphic design
  • Basic math
  • Clear communication

Timeline

Barista

Starbucks
08.2019 - 10.2024

Food Runner/Head Cashier

Huey Magoos Chicken
03.2019 - 09.2019

Cashier/Line Cook

Little Caesars
06.2018 - 08.2019

High School Diploma -

Four Corners Upper School

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Daniela Araujo