Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daniela Ariza Angel

Spokane Valley,WA

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

1
1
year of professional experience

Work History

Waitstaff Manager

Noches De Colombia
11.2023 - 02.2024
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Implemented performance evaluation system for waitstaff, fostering continuous improvement and professional growth.
  • Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
  • Enhanced customer satisfaction by implementing efficient waitstaff scheduling and task delegation.
  • Optimized table turnover rate by monitoring meal progress and anticipating guest needs proactively.

Customer Service Representative

CRAFTSMAN CUTTING DIES LLC
06.2023 - 11.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Updated account information to maintain customer records.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Responded to customer requests for products, services, and company information.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • use corporate system to include customer orders for your companies analyzing every detail and every requested order.

director LUIS
TEL 201-993-1584


Education

Flight Attendant

Corporacion Educativa Indoamericana
Bogota Colombia
05.2021

Associate of Science - CIVIL ENGINEERING

SERGIO ARBOLETA
BOGOTA COLOMBIA
04.2021

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Computer Proficiency
  • Microsoft Excel
  • Microsoft Outlook
  • Order Processing
  • Administrative Support

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Waitstaff Manager

Noches De Colombia
11.2023 - 02.2024

Customer Service Representative

CRAFTSMAN CUTTING DIES LLC
06.2023 - 11.2023

Flight Attendant

Corporacion Educativa Indoamericana

Associate of Science - CIVIL ENGINEERING

SERGIO ARBOLETA
Daniela Ariza Angel