Daniela Avila Alatriste
HENDERSON,CO
Summary
Proven leader and effective communicator, demonstrated at Carl's Jr as a Shift Leader where I excelled in training staff and resolving customer issues, enhancing satisfaction levels. Skilled in cash handling and POS systems, alongside strong multitasking abilities. Achieved significant improvements in operational efficiency and team performance, leveraging my ServSafe certification and leadership talents.
Overview
3
3
years of professional experience
Work History
Shift Leader
Carl's Jr
09.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed cash and credit card transactions accurately using POS software.
Education
High School Diploma -
Riverdale Ridge High School
13380 Yosemite St, Thornton, CO 8060205-2024
Bachelor of Science - International Business
Metropolitan State University of Denver
Denver, CO05-2028
Skills
- Excellent customer service and communication
- Leadership and team management
- Strong multitasking and time management
- Food safety and sanitation knowledge (ServSafe Certified)
- Upselling and suggestive selling techniques
- Cash handling and POS system experience
- Ability to work efficiently under pressure
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Gym
- Yoga
- Hiking
- Reading
- Fashion and Style
Timeline
Shift Leader
Carl's Jr
09.2021 - Current
High School Diploma -
Riverdale Ridge High School
Bachelor of Science - International Business
Metropolitan State University of Denver
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