Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
G&E MANAGEMENT SERVICES, INC dba NEWMARK
05.2018 - Current
Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards
Counseling any employees struggling in their roles
Answering telephone calls and emails from customers and clients and directing them to relevant staff
Creating an office budget and ensuring all employees follow it
Monitoring office supplies and ordering new stationery, furniture, appliances and electronics as required
Interviewing and training new office employees and organizing their employment paperwork
Organizing maintenance companies to keep the office clean and safe and ensure its appliances are in good working order
Reporting office progress to senior management and working with them to improve office operations and procedures
Strong written and verbal communication skills to produce reports, assign tasks, accept instructions and handle vendor contracts, among other tasks
Organization and the ability to multitask to complete a wide variety of tasks
Flexibility to help them adjust to new tasks should company or office needs change
Strong interpersonal skills to interact positively with all employees
Leadership ability to manage challenges and oversee employees
Attention to detail to ensure tasks are completed thoroughly and correctly
Assisted in the preparation of monthly accounting reports to lenders and investors
Created and maintained positive relationships with tenants and residents in an effort to easily resolve issues
Maintained accurate tenant ledgers and correspondence follow-up with delinquent tenant accounts for rent collections
Participated in weekly conference calls with local onsite property management and leasing agents
Performed other duties as assigned by the property manager
Reviewed invoices and payments for accuracy and ensured timeliness of payment
The assistant manager is responsible for coordinating and tracking payment to vendors and maintaining scanned AP records.
Administrative Assistant
G&E MANAGEMENT SERVICES, INC dba NEWMARK GRUBB KNIGHT FRANK
09.2008 - 01.2014
Provided full administrative support to multiple mid-level managers including phone support, typing, reports, filing, data entry and distribution of correspondence
Scheduled and coordinated meetings/special events as requested
Assisted in lease administration activities including lease set up, administered lease changes, generated reports, etc..
Prepared and coordinated bid proposals and service contracts and approved invoices
Maintained lease and property files
Tracked and filed vendor contracts and insurance certificates
Maintained follow-up system for expiration
Promoted and fostered positive relationships with tenants and owners
Assisted with monthly and quarterly management reports as well as annual budget preparation
Prepared A/R status worksheets, initiated late payment calls, reconciled A/R, and followed up on collections as required.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
High performance training for high performance Real Estate Teams -
BOMA NJ FOUNDATIONS OF REAL ESTATE MANAGEMENT
Parsippany, NJ
03.2012
Earned secondary education degree -
BELLEVILLE SENIOR HIGH SCHOOL
Belleville, NJ
07.2004
Skills
Punctual and reliable
Excellent organization skills with high attention to detail
Supply management and inventory control
Ability to multi-task and change direction quickly
Trilingual: English, German, and Croatian
Excellent with preparation of presentations, reports and documents
Proficient in Microsoft Office, Word, Excel, Outlook