I am dedicated to gaining hands-on knowledge and experience by working under supervision of experienced healthcare professionals. Skillfully interviews patients to note vital details and update patient records. Commended for going above and beyond requirements. Excellent scientific and medical terminology acumen.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Dr. Omid Javdan
05.2023 - Current
Enhanced patient satisfaction by efficiently managing administrative tasks such as scheduling appointments and maintaining medical records.
Assisted healthcare professionals with conducting physical exams
Facilitated smooth communication between patients and healthcare providers by serving as a compassionate intermediary during consultations.
Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
Streamlined check-in process by verifying patient information and promptly updating electronic health records.
Assisted in coordinating referrals to specialists or other healthcare providers when needed, facilitating seamless continuity of care for patients.
Obtained client medical history, medication information, symptoms, and allergies.
Welcomed patients and inquired about wellbeing since last treatment.
Receptionist, Patient Care Coordinator
Dr. Kourosh Yaghoubian, DDS
06.2022 - 08.2022
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
Bachelor of Arts - Psyhcology
Queens College of The City University of New York
Flushing, NY
Skills
Appointment setting
Empathy and compassion
Organizational abilities
Microsoft Office proficiency
Patient care coordination
Fluent in English, Hebrew and Farsi
Additional Information
Participated in psychology-related outreach programs, promoting mental health awareness in the community.
Volunteered at The Friendship Circle to apply psychological knowledge in a real-world setting.
Tutor for children of all ages in Mathematics, Sciences, History, English, Reading and Hebrew Language.
Babysitter for children of all ages
Independently established and managed an affiliate marketing initiative as an Amazon Affiliate.
Leadership
Physical Assistant Preparatory Club, Queens College
Supervisor of Clinical Assessments – PACE Program at CenterLight Healthcare Inc.Supervisor of Clinical Assessments – PACE Program at CenterLight Healthcare Inc.