Daniela Azuaje

make sales of auto parts, via telephone, WhatsApp business or in person Progress

• Built strong customer relationships through attentive listening, understanding their needs, and providing tailored recommendations.
• being one of the sellers with the least returns in the month, a sign of my real commitment to asking the necessary questions to the clients to get closer to their needs.

In this company I am an administrative assistant, This company sells auto aftermarket parts exported from Taiwan,and I am dedicated to the following tasks:

• Make daily manifests of invoices.
• Reconcile the manifests with the bank.
• Collect from clients who have credit with the company.
• Answer calls and resolve clients' accounting problems.
• Enter the merchandise that arrives daily from suppliers
• Reduce the merchandise that will be returned to the suppliers from the inventory, and ensure that it is reimbursed as appropriate.
• Maintain file order in the company.
• Ensure that companies' monthly invoices are paid on time

Progress:

• Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

• Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
• Maximize the use of the benefits of the coverage that the client already has.
• Built strong relationships with clients through consistent communication and excellent customer service.
• Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
• Resolved complex claims issues, advocating on behalf of clients to ensure fair settlements.
• Worked closely with other team members to optimize sales strategies and achieve regional goals.
• Currently it has consolidated a list of around 30 clients, which is still growing.

• Performed cleaning work, electrical demolition, painting, retouching, and other construction-related tasks.
• Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
• Improved customer relations through strong communication skills and attention to detail in all projects.

• Served customers, operated as a cashier, and closed the cash register daily.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

• Delivered packages in various weather conditions, managed time effectively, and solved customer location problems.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

• Complete an online prelicensing course authorized by the Department of Insurance
• I took and passed an exam for my state license

• Honoree of the 5 years that I studied among the best qualifications in my class
• Research Project: Blood Glucose Index After Ingesting Soft Drinks, We managed to obtain a sample of more than 100 students from our school, thus demonstrating the high negative impact that these drinks have.