Summary
Overview
Work History
Education
Skills
Timeline
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Daniela Barrera

Houston,TX

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience

Work History

Theatre Manager

AMC Theatres
Houston, TX
05.2021 - 07.2024
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Entered time and attendance logs in preparation for payroll.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Ensured product quality and safety standards were met throughout the inventory process.
  • Performed regular cycle counts to maintain accuracy of inventory records.
  • Established effective relationships with suppliers to ensure optimal service at competitive prices.
  • Tracked shipments from vendors for prompt resolution of any discrepancies or delays encountered during transit or delivery.

Supervisor

AMC Theatres
Houston, TX
01.2022 - 05.2022
  • Provided ongoing training to address staff needs.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Managed cash and credit transactions and balanced registers after shifts.
  • Distributed refunds, promoted theater merchandise and issued gift cards.

Crew Leader

AMC Theatres
Houston, TX
10.2021 - 01.2022
  • Mentored newly hired crew members to prepare each for job roles.
  • Managed multiple employees in various job tasks throughout phases of project completion.
  • Settled issues among crew members by addressing problems immediately and mediating disagreements.
  • Participated in potential new hire interviewing sessions to help identify qualified candidates.

Crew Member

AMC Theatres
Houston, TX
05.2021 - 10.2021
  • Checked assigned sections for cleanliness and assisted in keeping venue clean during, between and after shows.
  • Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
  • Greeted and assisted customers to foster positive experiences.

Retail Worker

Academy Sports and Outdoors
Houston, TX
03.2024 - 04.2024
  • Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
  • Processed returns and exchanges according to company policies while maintaining positive customer relations.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Inspected merchandise for defects prior to display on sales floor or shipment to customers.
  • Attended training sessions conducted by supervisors regarding new products, services or changes in company policy.

Education

High School Diploma -

High School For Law And Justice
Houston, TX
06.2021

Some College (No Degree) -

University of Houston Downtown
Houston, TX

Skills

  • Hiring and Onboarding
  • Performance Evaluation and Monitoring
  • Quality Assurance
  • Performance Assessment
  • Communication and Interpersonal Skills
  • Team Leadership

Timeline

Retail Worker

Academy Sports and Outdoors
03.2024 - 04.2024

Supervisor

AMC Theatres
01.2022 - 05.2022

Crew Leader

AMC Theatres
10.2021 - 01.2022

Theatre Manager

AMC Theatres
05.2021 - 07.2024

Crew Member

AMC Theatres
05.2021 - 10.2021

High School Diploma -

High School For Law And Justice

Some College (No Degree) -

University of Houston Downtown

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Daniela Barrera