Daniela Bedoya
Lompoc,CA
Summary
Results-oriented professional with a proven track record in store management, team leadership, and customer service, seeking a challenging position. Leveraging extensive experience to drive operational excellence, foster team development, and enhance the overall customer experience. Committed to achieving and exceeding business goals while ensuring a positive work environment and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Store Manager
Starbucks
02.2023 - 08.2023
- Led a team of store partners to create and maintain the Starbucks Experience for customers and partners
- Supervised and directed workforce, making staffing decisions, ensuring customer satisfaction and product quality, managing store's financial performance, and maintaining safety and security
- Monitored staffing levels to ensure partner development and talent acquisition to meet store operational requirements
- Recognized and reinforced individual and team accomplishments using existing organizational tools and creative methods
- Utilized operational tools for planning and achieving operational excellence, including Automated Labor Scheduling, Monthly Status Reports, Quarterly Business Reviews, cash management, and inventory management.
Assistant Manager
Starbucks
05.2022 - 02.2023
- Processed payroll and assisted in creating schedules and training plans
- Led district managers through Coffee Master program
- Conducted quarterly presentations for seasonal launches and collaborated with leaders to drive business improvement
- Analyzed store operations to create store action plans
- Influenced the team to follow store action plans, resulting in quarterly sales growth of $10,000, reduced wait times, and improved customer connections.
Shift Supervisor
Starbucks
03.2019 - 03.2022
- Championed the company's mission and values by creating a nurturing environment for partners
- Used internal software to deploy partners and delegate tasks efficiently during shifts
- Provided positive feedback to highlight partner strengths and areas for growth
- Mentored barista trainers, leading to their promotion
- Focused on improving store efficiency through planning and coordination.
Caregiver
Watch Care
06.2017 - 02.2019
- Provided a safe and nurturing environment for children aged 9 months to 4 years
- Collaborated with other caregivers to share best practices and create engaging activities
- Listened to client needs and concerns, providing peace of mind.
Bank Teller
KeyBank
09.2015 - 05.2016
- Processed financial service transactions with accuracy and discretion
- Established strong client relationships by listening to their needs and identifying financial opportunities
- Followed risk management best practices to minimize risks.
Education
Bachelor of Arts - Organizational Leadership (Project Management)
Arizona State University
Arizona 08.2023
Timeline
Store Manager
Starbucks
02.2023 - 08.2023
Assistant Manager
Starbucks
05.2022 - 02.2023
Shift Supervisor
Starbucks
03.2019 - 03.2022
Caregiver
Watch Care
06.2017 - 02.2019
Bank Teller
KeyBank
09.2015 - 05.2016
Bachelor of Arts - Organizational Leadership (Project Management)
Arizona State University