Daniela Botello
Cedar Park,TX
Summary
Experienced Dining Room Coordinator with solid background in hospitality. Strengths include exceptional customer service, strong leadership skills, and ability to handle high-pressure situations. Previous roles involved effectively managing dining operations to ensure smooth workflow, delivering top-notch guest experiences while maintaining adherence to all health and safety standards.
Overview
3
3
years of professional experience
Work History
Dining Room Coordinator
Lupe Tortilla
Cedar Park, Texas
01.2024 - Current
- Assessed and monitored the performance of dining room staff to ensure service standards were met.
- Maintained presence on dining room floor and assisted team to support efficiency of service.
- Arranged proper seating facilities to promote rules and regulations concerning safety, fire and health concerns.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Explained goals and expectations required of trainees.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Fielded complaints from customers and corrected issues with both front of house and kitchen staff.
Teacher's Assistant
Abacus School of Austin
Austin, Texas
09.2024 - 09.2024
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Greeted parents at school events to provide information about curriculum and activities.
- Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration.
- Participated in professional development opportunities such as workshops or conferences related to teaching practices or educational trends.
- Encouraged positive social behaviors among students through role modeling and conflict resolution techniques.
Sales Associate
Bed Bath & Beyond
Cedar Park, Texas
07.2021 - 02.2023
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
Education
High School Diploma -
Texas Connection Academy
Houston, TX06-2021
Skills
- Guest Relations
- Sales Promotion
- Team Management
- Problem-solving aptitude
- Service Training
- Adaptability and Flexibility
- Opening and closing procedures
- Problem-Solving
- Active Listening
- Time Management
- Team building
- Self Motivation
- Cash Handling
- Strong leadership
Languages
English
Professional
Timeline
Teacher's Assistant
Abacus School of Austin
09.2024 - 09.2024
Dining Room Coordinator
Lupe Tortilla
01.2024 - Current
Sales Associate
Bed Bath & Beyond
07.2021 - 02.2023
High School Diploma -
Texas Connection Academy
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