DANIELA BOTERO
San Bernardino,CA
Summary
Hardworking employee enthusiastic about learning a new field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Shipping and Receiving Clerk
Act Fulfillment
04.2020 - 02.2022
- e updates.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Reviewed order data to verify transactions and shipping dates.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Collaborated with internal departments to verify customer satisfaction and order accuracy.
- Analyzed data to prepare reports and identify process improvements.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
Delivery Driver
DoorDash Uber Eats
01.2020 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms..
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Fostered positive working relationships with regular customers.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution..
- Minimized company liability and risks to loads by obeying traffic laws.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
Costurera
Keeco LLC
06.2022 - 06.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Piking and Paking
Nogin Distribution
05.2019 - 01.2020
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Cultivated interpersonal skills by building positive relationships with others.
Education
High School Diploma -
Nuestra Señora Del Perpetuo Socorro
Colombia12.2013
Skills
- Experience in programs such as excel
and word - Cargo Handling
- Payment Collection
- Order Verification
- Equipment Operation
- Product Promotion
- Customer Service
- Order Picking and Processing
- Documentation and Reporting
- Time Management Skills
- Vehicle Inspections
- Equipment Monitoring
- Safe Driving Record
- Valid Driver's License
- Route Management
- GPS and Route Planning
- Complex Problem-Solving
- Delivery Recordkeeping
- Positive Attitude
- Stocking and Inventory
- Safe Driving
- Route Logs
- Clean Driving Record
- Forklift Operation
- Logistics Knowledge
- Shipping and Packaging
- Vehicle Inspection
- Database Management
- Pre-Trip and Post-Trip Inspections
- Client Relationship Management
- Dependable and Reliable
- Stress Management
- Multitasking
- Fuel Efficiency
- Conflict Resolution
- Loading and Unloading
- Traffic Laws Knowledge
- Freight Loading
- Preventive Maintenance
Languages
español
Native or Bilingual
Timeline
Costurera
Keeco LLC
06.2022 - 06.2023
Shipping and Receiving Clerk
Act Fulfillment
04.2020 - 02.2022
Delivery Driver
DoorDash Uber Eats
01.2020 - Current
Piking and Paking
Nogin Distribution
05.2019 - 01.2020
High School Diploma -
Nuestra Señora Del Perpetuo Socorro