Daniela Burgio
Tulsa,USA
Summary
To continue my career with an organization where I can contribute with my experience with financial analysis and developing efficient systems, Customer Service & Management skills to benefit mutual growth and success.
Diligent IT Administrator with robust background in IT support and systems management. Proven track record of implementing efficient solutions to enhance system performance and user experience. Demonstrated expertise in network security and problem-solving in dynamic environments.
Overview
23
23
years of professional experience
Work History
IT Specialist
TJCC (DOL)
09.2020 - Current
- Managed IT infrastructure to ensure system reliability and performance.
- Implemented security protocols to safeguard sensitive data across networks.
- Provided technical support to end-users, enhancing productivity and satisfaction.
- Developed training materials for staff on new software applications and tools.
PROPERTY & INVENTORY CONTROL SPECIALIST
TULSA JOB CORPS
12.2016 - Current
- Responsible For Performing General Accounting Clerical Duties, Maintain Accounting Files, Enter Data into The Computer and Create Reports, Assist in Assembling and Compiling Financial Data as Requested, Assist in Property Receiving Packages, Checking Purchasing Orders and Doing Inventories.
CUSTOMER SERVICE REPRESENTATIVE
ALORICA
06.2017 - 03.2018
- Interact with Customers by Phone, Handle Complains and Provide Information About the Products Or Services
KITCHEN MANAGER/HEAD BAKER
HEIRLOOM BAKERY
05.2014 - 08.2016
- Responsible for the overall operation for the back of the house, purchase food, stock, hire and train staff, also cooking and baking from Scratch
PASTRY CHEF
INVERENESS VILLAGE
07.2008 - 04.2014
- Preparing and baking all types of breads, rolls, cakes, pastries and other baked goods.
- Providing the residents with special diets
COOK
THE PARKE ASST LIVING/MONTERAEW RETIREMENT
10.2004 - 07.2008
- Cooking breakfast, lunch, dinner, desserts, special diets /take orders and serving the residents
ASSISTANT MANAGER
SCHLOKY’S DELI
08.2002 - 09.2004
- Responsible for managing the daily operations of the restaurant including the selection, development and performance management of employees. In addition, they oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience.
- Counting the drawers and depositing to the bank.
Education
Computer Science Degree -
UNP
01.1997
High School Diploma - undefined
LA SALLE
01.1993
Skills
- IT troubleshooting
- IT documentation
- Information security
- Troubleshooting
Languages
Spanish
Native or Bilingual
Italian
Professional Working
Timeline
IT Specialist
TJCC (DOL)
09.2020 - Current
CUSTOMER SERVICE REPRESENTATIVE
ALORICA
06.2017 - 03.2018
PROPERTY & INVENTORY CONTROL SPECIALIST
TULSA JOB CORPS
12.2016 - Current
KITCHEN MANAGER/HEAD BAKER
HEIRLOOM BAKERY
05.2014 - 08.2016
PASTRY CHEF
INVERENESS VILLAGE
07.2008 - 04.2014
COOK
THE PARKE ASST LIVING/MONTERAEW RETIREMENT
10.2004 - 07.2008
ASSISTANT MANAGER
SCHLOKY’S DELI
08.2002 - 09.2004
High School Diploma - undefined
LA SALLE
Computer Science Degree -
UNP
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