Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daniela Burgio

Tulsa,USA

Summary

To continue my career with an organization where I can contribute with my experience with financial analysis and developing efficient systems, Customer Service & Management skills to benefit mutual growth and success.

Diligent IT Administrator with robust background in IT support and systems management. Proven track record of implementing efficient solutions to enhance system performance and user experience. Demonstrated expertise in network security and problem-solving in dynamic environments.

Overview

23
23
years of professional experience

Work History

IT Specialist

TJCC (DOL)
09.2020 - Current
  • Managed IT infrastructure to ensure system reliability and performance.
  • Implemented security protocols to safeguard sensitive data across networks.
  • Provided technical support to end-users, enhancing productivity and satisfaction.
  • Developed training materials for staff on new software applications and tools.

PROPERTY & INVENTORY CONTROL SPECIALIST

TULSA JOB CORPS
12.2016 - Current
  • Responsible For Performing General Accounting Clerical Duties, Maintain Accounting Files, Enter Data into The Computer and Create Reports, Assist in Assembling and Compiling Financial Data as Requested, Assist in Property Receiving Packages, Checking Purchasing Orders and Doing Inventories.

CUSTOMER SERVICE REPRESENTATIVE

ALORICA
06.2017 - 03.2018
  • Interact with Customers by Phone, Handle Complains and Provide Information About the Products Or Services

KITCHEN MANAGER/HEAD BAKER

HEIRLOOM BAKERY
05.2014 - 08.2016
  • Responsible for the overall operation for the back of the house, purchase food, stock, hire and train staff, also cooking and baking from Scratch

PASTRY CHEF

INVERENESS VILLAGE
07.2008 - 04.2014
  • Preparing and baking all types of breads, rolls, cakes, pastries and other baked goods.
  • Providing the residents with special diets

COOK

THE PARKE ASST LIVING/MONTERAEW RETIREMENT
10.2004 - 07.2008
  • Cooking breakfast, lunch, dinner, desserts, special diets /take orders and serving the residents

ASSISTANT MANAGER

SCHLOKY’S DELI
08.2002 - 09.2004
  • Responsible for managing the daily operations of the restaurant including the selection, development and performance management of employees. In addition, they oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience.
  • Counting the drawers and depositing to the bank.

Education

Computer Science Degree -

UNP
01.1997

High School Diploma - undefined

LA SALLE
01.1993

Skills

  • IT troubleshooting
  • IT documentation
  • Information security
  • Troubleshooting

Languages

Spanish
Native or Bilingual
Italian
Professional Working

Timeline

IT Specialist

TJCC (DOL)
09.2020 - Current

CUSTOMER SERVICE REPRESENTATIVE

ALORICA
06.2017 - 03.2018

PROPERTY & INVENTORY CONTROL SPECIALIST

TULSA JOB CORPS
12.2016 - Current

KITCHEN MANAGER/HEAD BAKER

HEIRLOOM BAKERY
05.2014 - 08.2016

PASTRY CHEF

INVERENESS VILLAGE
07.2008 - 04.2014

COOK

THE PARKE ASST LIVING/MONTERAEW RETIREMENT
10.2004 - 07.2008

ASSISTANT MANAGER

SCHLOKY’S DELI
08.2002 - 09.2004

High School Diploma - undefined

LA SALLE

Computer Science Degree -

UNP
Daniela Burgio