Daniela Carvajal
DAYTONA BEACH
Summary
Accomplished professional with expertise in warehouse operations and customer service, honed at Amazon. Proven track record in enhancing efficiency through advanced scanning technology and effective team collaboration. Skilled in data entry and problem-solving, consistently achieving targets and improving workflows. Bilingual communicator with a keen eye for detail and a commitment to excellence.
Overview
6
6
years of professional experience
Work History
Warehouse Associate
Amazon
Daytona Beach, FL
06.2025 - 12.2025
- Conducted thorough inspections of incoming products to ensure compliance with quality standards and readiness for warehouse storage.
- Achieved streamlined warehouse operations through effective item organization. Leveraged advanced scanning technology to improve item location and storage efficiency.
- Utilized warehouse management systems for tracking inventory levels and order fulfillment.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Maintained clean, orderly work environment free of hazards.
Delivery Station Associate
Amazon
Daytona Beach, FL
01.2024 - 03.2025
- Managed loading and staging of deliveries to ensure timely transport for drivers.
- Engaged with team members to streamline processes and achieve timely execution of daily responsibilities.
- Conducted systematic quality assessments on products to guarantee adherence to established standards.
- Engaged with supervisors to discuss and resolve concerns related to inventory management and operational efficiency.
- Collaborated with team members to optimize workflows, enhancing productivity within the fulfillment center.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced environment.
Warehouse Associate
Amazon
Deltona, FL
12.2020 - 09.2023
- Operated forklifts and pallet jacks to efficiently move products within warehouse.
- Assisted in receiving and processing incoming shipments, ensuring accurate inventory management.
- Maintained cleanliness and organization of work area to promote safety and efficiency.
- Collaborated with team members to fulfill customer orders accurately and promptly.
- Assembled and packaged products according to quality standards and customer specifications.
- Trained new associates on safety protocols, machinery operation, and workflow processes.
- Collaborated with team members to meet daily production goals while maintaining safety compliance.
Customer Service Representative/Data Entry Clerk
AllMedExpress
Tampa, FL
03.2021 - 12.2021
- Managed billing processes to ensure timely and accurate invoicing.
- Managed data entry processes to ensure accuracy and efficiency.
- Led pharmacy order management, optimizing processes to enhance efficiency and customer service. Oversaw inventory control, ensuring alignment with demand forecasts and minimizing waste. Collaborated with pharmacists to streamline prescription processing, improving accuracy and speed.
- Evaluated and analyzed project outcomes to ensure alignment with objectives.
- Assessed performance metrics to identify areas for improvement.
- Managed claims processing to ensure timely and accurate resolution.
- Managed order processing and tracking using CRM software, ensuring timely delivery of services.
- Resolved customer inquiries efficiently through multiple communication channels, enhancing overall satisfaction.
Customer Service Representative
TTEC
Daytona Beach, FL
08.2019 - 01.2020
- Resolved customer inquiries and issues related to healthcare services efficiently.
- Implemented quality assurance measures to maintain high standards in customer service response times.
- Analyzed feedback data to identify service improvement areas, driving actionable changes.
- Managed difficult conversations with compassion and professionalism, helping deescalate tense situations while maintaining a focus on finding resolutions.
- Expanded knowledge on medical terminology and insurance policies through continuous learning initiatives, enhancing accuracy in communication with clients.
Online Personal Shopper
Walmart
Holly Hill, FL
08.2019 - 12.2019
- Curated personalized shopping experiences based on client preferences and lifestyle needs.
- Developed strong relationships with clients to enhance trust and loyalty.
- Researched and sourced high-quality products across various categories to meet customer demands.
- Utilized e-commerce platforms to manage orders, track inventory, and ensure timely delivery.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA02-2025
Skills
- Problem-solving
- Team collaboration
- Attention to detail
- Order picking and processing
- Order fulfillment
- Data entry
- Customer Service
- Bilingual
- Computer Skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Warehouse Associate
Amazon
06.2025 - 12.2025
Delivery Station Associate
Amazon
01.2024 - 03.2025
Customer Service Representative/Data Entry Clerk
AllMedExpress
03.2021 - 12.2021
Warehouse Associate
Amazon
12.2020 - 09.2023
Customer Service Representative
TTEC
08.2019 - 01.2020
Online Personal Shopper
Walmart
08.2019 - 12.2019
High School Diploma -
Penn Foster Career School