Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Daniela Castro Sabillon

Summary

Hospitality experience at California's Great America, in customer service and team leadership. Skilled in safe food handling and beverage preparation, consistently providing guest satisfaction through attention to detail and effective multitasking. Committed to maintaining high standards of cleanliness and quality in fast-paced environments. Customer-focused food service worker devoted to meeting team and customer needs.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Member

McDonald's
08.2024 - Current
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Worked front counter, drive-thru and other areas.
  • Replenished condiments, beverages, and supplies.
  • Completed milkshakes and ice cream desserts for customers.
  • Brewed coffee and tea and changed out drink station syrups.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Took orders, prepared meals, and collected payments.

Team Leader

California's Great America
05.2022 - 01.2024


  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Monitored temperatures on serving line and refrigerator equipment.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Stocked condiments, beverages, and plates.
  • Set up buffet service and dining areas for up to 3000 meals.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.

Education

High School Diploma -

Independence High School
San Jose, CA
06-2025

Skills

  • Hospitality service expertise
  • Beverage preparation
  • Customer service
  • Multitasking and organization
  • Teamwork and collaboration
  • Beverage Preparation
  • Able to stay composed during busier work hours
  • Machine operating

Certification

ServSafe Food Handler Card

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Crew Member

McDonald's
08.2024 - Current

Team Leader

California's Great America
05.2022 - 01.2024

High School Diploma -

Independence High School