Summary
Work History
Education
Skills
Languages
Timeline
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Daniela Cervantes

Thornton,IL

Summary

Dynamic and customer-focused professional with extensive experience at Menards and Starbucks. Proven expertise in cash handling and relationship building, consistently delivering exceptional service. Recognized for maintaining a clean environment and enhancing customer loyalty through effective communication and problem-solving skills. Reliable team player with a flexible schedule, dedicated to meeting business needs.

Work History

Front End Associate

Menards
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained clean and safe shopping environment, promptly cleaning spills and ensuring aisles were clear.
  • Performed cash, card, and check transactions to complete customer purchases.

Office Assistant

Louie Tire Services
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Barista

Starbucks, Barista
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained clean and safe shopping environment, promptly cleaning spills and ensuring aisles were clear.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

High School Diploma -

Bremen High School
Midlothian, IL
05.2019

Skills

  • Customer service
  • Time management
  • Front-end performance optimization
  • Product restocking
  • Friendly and helpful
  • Cash handling
  • Reliable and responsible
  • Customer assistance
  • Cash drawer management
  • Decision-making
  • Honest and dependable
  • Relationship building
  • Team leadership
  • Building customer loyalty
  • Flexible hours
  • Store opening and closing

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Front End Associate

Menards

Office Assistant

Louie Tire Services

Barista

Starbucks, Barista

High School Diploma -

Bremen High School

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Daniela Cervantes