Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daniela Chavez

Tulare,California

Summary

Dynamic Floor Supervisor at Adidas Outlet with a proven track record in boosting sales through strategic merchandising and enhancing customer satisfaction. Skilled in team leadership and staff coaching, I effectively managed inventory and delegated tasks to optimize workflow, achieving sales goals while fostering a collaborative environment.

Overview

6
6
years of professional experience

Work History

Floor Supervisor

Adidas Outlet
07.2023 - 09.2024


  • Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
  • Boosted sales through effective merchandising strategies and attention to product placement on the floor.
  • Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Managed inventory levels to minimize stock discrepancies, conducting routine audits and adjusting orders accordingly.
  • Delegated tasks to employees to enhance productivity and workflow.

Floor Supervisor

Vans Shoes
10.2018 - 07.2023
  • Boosted sales through effective merchandising strategies and attention to product placement on the floor.
  • Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Developed standard operating procedures for team to follow and maintained records of activities.

Server Assistant

Red Robin
04.2022 - 10.2022
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Delivered customer orders promptly and with attention to accuracy and satisfaction.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

Education

Diploma - Gender Studies

Everett Alvarez High School
Salinas, CA

Skills

  • Customer satisfaction
  • Team leadership
  • POS systems operations
  • Customer relations
  • Team supervision
  • Task delegation
  • Staff coaching
  • Stock management
  • KPI monitoring
  • Retail merchandising
  • Sales goal achievement
  • Customer engagement strategies
  • Employee training
  • Employee workflow management
  • Critical thinking

Languages

Spanish
Professional Working

Timeline

Floor Supervisor

Adidas Outlet
07.2023 - 09.2024

Server Assistant

Red Robin
04.2022 - 10.2022

Floor Supervisor

Vans Shoes
10.2018 - 07.2023

Diploma - Gender Studies

Everett Alvarez High School

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