Daniela Daniel Roque
Miami Lakes,FL
Summary
Dedicated professional with experience in all phases in research. Organized and dependable at managing multiple priorities with strategic and resourceful skills on floor procedures. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Research Assistant
ERG-Clinical Pharmacology Of Miami
Miami, FL
03.2022 - Current
- Set and oversaw quality assurance guidelines for laboratory work.
- Maintained up-to-date records of research activities and results for future reference.
- Created surveys and questionnaires to collect data for research projects.
- Worked both independently and collaboratively in fast-paced laboratory environment.
- Cooperated with other technicians to develop and test new protocols.
- Analyzed results using analytical software and created reports.
- Monitored and documented safety standards to verify compliance.
- Scheduled appointments with test subjects over phone and through email.
Intake Coordinator Manager
Focused Home Health
Hollywood, FL
02.2021 - 12.2021
- Completed intake assessment forms and filed clients' charts.
- Supported office staff and operational requirements with administrative tasks.
- Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
- Liaised between clients and healthcare providers to maintain continuity of care.
- Assessed clients' needs and determined eligibility for intake services.
- Enhanced office productivity by handling high volume of callers per day.
- Worked with clinical and operations teams to facilitate client placement and obtain appropriate services for clients.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Coordinated multidisciplinary teams to facilitate and deliver necessary client services.
- Trained and supervised new intake staff to deliver high-quality client care.
- Maintained accurate, up-to-date client records for reliable reference and communications.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Entered referrals into appropriate system based on type of referral obtained.
- Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
- Organized paperwork such as charts and reports for office and patient needs.
- Streamlined intake systems, resulting in reduced errors and improved speed.
Intake Coordinator
World First Class Home Health
Hollywood, FL
02.2021 - 12.2021
- Completed intake assessment forms and filed clients' charts.
- Supported office staff and operational requirements with administrative tasks.
- Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
- Liaised between clients and healthcare providers to maintain continuity of care.
- Built relationships with community agencies for timely service referrals.
- Assessed clients' needs and determined eligibility for intake services.
- Enhanced office productivity by handling high volume of callers per day.
- Worked with clinical and operations teams to facilitate client placement and obtain appropriate services for clients.
- Coordinated multidisciplinary teams to facilitate and deliver necessary client services.
- Trained and supervised new intake staff to deliver high-quality client care.
- Maintained accurate, up-to-date client records for reliable reference and communications.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Entered referrals into appropriate system based on type of referral obtained.
- Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
- Organized paperwork such as charts and reports for office and patient needs.
Office Manager
Integrity Clinical Research
Doral, FL
12.2019 - 02.2021
- Oversaw office inventory activities by ordering requisitions, stocking and shipment receiving.
- Managed office operations while scheduling appointments for meetings.
- Launched quality assurance practices for each phase of development
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Defined clear targets and objectives and communicated to other team members..
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Established team priorities, maintained schedules and monitored performance.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Created, maintained and updated filing systems for paper and electronic documents.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Fibroscan - Fibroscan 530
Echosens
Miami, FL04.2023
ICH, Good Clinical Practice Training - Citi Program Course
Citi Program
Miami, FL02.2023
Iata Certification - Transportation of Dangerous Goods
Mayo Clinic
Rochester, MN03.2022
Basic Life Support - BLS
NationWide Health LLC
Miami, FL03.2022
Phlebotomist -
Florida International Training Institute
Miami, FL05.2020
High School Diploma -
Barbara Goleman Senior High School
Miami Lakes, FL06.2017
Skills
- Time Management
- Good Clinical Practice
- Database Searches
- Clinical Trial Support
- Specimen Handling
- Experiment Protocol Development
- Collaborative Leadership
- Data Entry
- Documentation Skills
- Complex Problem-Solving
- Analytical Thinking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Research Assistant
ERG-Clinical Pharmacology Of Miami
03.2022 - Current
Intake Coordinator Manager
Focused Home Health
02.2021 - 12.2021
Intake Coordinator
World First Class Home Health
02.2021 - 12.2021
Office Manager
Integrity Clinical Research
12.2019 - 02.2021
Fibroscan - Fibroscan 530
Echosens
ICH, Good Clinical Practice Training - Citi Program Course
Citi Program
Iata Certification - Transportation of Dangerous Goods
Mayo Clinic
Basic Life Support - BLS
NationWide Health LLC
Phlebotomist -
Florida International Training Institute
High School Diploma -
Barbara Goleman Senior High School