Daniela De Julian

• Provided exceptional customer service in a fast-paced coffee shop environment. Which is what Dutch Bros is known for.
• Operated espresso machines and other equipment efficiently during busy shifts.
• Assisted in training new baristas on beverage preparation and customer interaction.
• Engaged with customers to create a welcoming atmosphere and build rapport.
• Maintained cleanliness and organization of workstations

• Assisted nursing staff in delivering patient care and support services.
• Monitored patients' vital signs and reported changes to healthcare team.
• I administered medication once I was checked off from skills and under the supervision of my professor.
• Maintained cleanliness and organization of patient areas and equipment.
• I participated in a head-to-toe assessment of my patients under supervision.
• I passed out food trays when they were ready to be served.
• I assisted in patient transportation

• Assisted customers with product selection and ordering process.
• Maintained a clean and organized work area throughout shift.
• Shopped quality items and the correct items that the customers ordered.
• placed items safely in bags
• Addressed customer needs, responding to specific requests.
• Worked hard to learn required tasks quickly to maximize performance.

- Operated cash register or POS system to receive payment by cash, check and credit card.

- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

- Delivered high level of customer service to customers using active listening and engagement skills.

- Answered customer questions and provided store information.

- Took customers orders

- Wiped down counters and conveyor belt to maintain cleanliness

- Helped customers locate specific products, and answered questions

- Operated cash register, collected payments and provided accurate change

- Wrapped items and bagged purchases properly to prevent merchandise breakage

- Helped customers sign up for rewards programs

- Greeted customers, answered questions, and recommended specials

- Chopped, diced, and refilled containers of toppings to stay ahead

- Prepared food, took orders, and answered phone calls

- Followed sanitation guidelines to prevent spoiling or contamination of foods

- Washed the dishes after every use

- Completed tasks with other employees

-Cleaned counters and common areas to minimize spread of germs

- Refreshed inventory supplies for drinks and napkins