Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daniela De La Rosa

Miami,Florida

Overview

2
2
years of professional experience

Work History

Sales Associate

TOUS
Pembroke Pines, FL
12.2024 - Current
  • Provided accurate information about products, prices and services.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Handled customer complaints in a professional manner.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Assisted customers with product selection, sizing and styling.
  • Developed promotional strategies to increase sales volume.
  • Processed credit card transactions quickly and securely.
  • Greeted customers and provided exceptional customer service.

Sales Associate

Aeropostale
Pembroke Pines, FL
09.2024 - 12.2025
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Helped customers find specific products, answered questions, and offered product advice.

FOH Team Member

Chick-fil-A
Miramar, FL
11.2023 - 06.2024
  • As a front counter employee at Chick-fil-A, I was responsible for providing excellent customer service and ensuring a positive dining experience for guests.
  • I greet customers, take their orders, and process payments accurately and efficiently.
  • I am skilled in multitasking and working under pressure, ensuring that all customers are served in a timely manner.
  • Additionally, I collaborate with my team members to maintain a clean and organized front counter area.
  • Provide exceptional customer service, ensuring customer satisfaction and a positive dining experience.
  • Take customer orders accurately, and process payments efficiently.
  • Multitask effectively to serve multiple customers simultaneously.
  • Collaborate with team members to maintain a clean and organized front counter area.
  • Adapt quickly to changing situations, and work well under pressure.

Education

High School Diploma -

Everglades High
Miramar, FL
06-2025

Skills

  • Customer service
  • Cash handling
  • Point-of-sale systems
  • Visual merchandising
  • Inventory management
  • Sales strategies

Languages

English
Professional
Spanish
Professional

Timeline

Sales Associate

TOUS
12.2024 - Current

Sales Associate

Aeropostale
09.2024 - 12.2025

FOH Team Member

Chick-fil-A
11.2023 - 06.2024

High School Diploma -

Everglades High

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Daniela De La Rosa