Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daniela Estrada

Orem,UT

Summary

Receptionist with over a year of experience in customer service, call handling, and coordinating administrative tasks in a dynamic environment. Volunteering at a hostel provided opportunities to hone communication and problem-solving skills, along with gaining experience in reservation management and guest service. Work on a cleaning team developed a high level of organization and attention to detail, skills applied to maintain an efficient and orderly work environment. Dedicated to offering exceptional support to team members and clients. Skilled in coordinating appointments, organizing mail, and managing messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

3
3
years of professional experience

Work History

Volunteer

LOFT Hostel
02.2024 - 04.2024
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.

Cleaning Crew Member

Coverall. Oscar Allende
02.2023 - 10.2023
  • Handle chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.

Receptionist

Muebles Andinos
11.2020 - 04.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Web Development

BYU, Idaho
Idaho

High School Diploma -

Colegio Salitre
Bogota, Colombia
11.2019

Skills

  • Positive Attitude
  • Teamwork and Collaboration
  • Organized and Efficient
  • Attention to Detail
  • Multitasking
  • Software knowledge



Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Volunteer

LOFT Hostel
02.2024 - 04.2024

Cleaning Crew Member

Coverall. Oscar Allende
02.2023 - 10.2023

Receptionist

Muebles Andinos
11.2020 - 04.2022

Web Development

BYU, Idaho

High School Diploma -

Colegio Salitre
Daniela Estrada